When they give you something that doesn’t make sense, similar to none to what you’re doing, etc. What’s your favorite way to respond?

Sending emails to 500+ users is still terrifying to me, but I feel like many users don't realize how much we are building. How often do you send updates? Does it reactivate old users, is it appreciated by existing ones? Thanks!

That's exciting and scary at the same time. But let's celebrate for now 😄[Image]

For all the different domains you have, how do you manage email for those? Both receiving and sending.

Hey there. At the end of the year, I'm doing a trek, which means I'll be out of phone reception for 21 days straight. I'm confident I can find someone to do general customer support etc. but has anyone found a solution for more technical problems that might pop up, like my AWS servers going dow...

I'm setting up a wait-list form for an upcoming product launch. How should I effectively manage the influx of emails from interested customers? Has anyone experienced managing a wait-list before? How did you handle the emails and notify individuals about the product launch? Your insights and exp...

For example, some of these questions have been here for 2 years and won’t ever leave, like “want to meet up at SXSW?” And things like that that are 2 years old. How do we suggest a feature request to indicate a question should be removed? Or a feature that removes them automatically if not answer...

I want to add a chat box to my product site to catch sales questions. I've got three requirements:• It needs to be free (I don't have a lot of financial room at the moment). • I need to be able to steer customers towards sales questions and prevent support questions (that's what GH and CodeCanyo...

What are the pros and cons? If you do ask for it, are there any obvious Do's and Don'ts to be aware of?

I'm working on the next phase of my Toybox project and would like some feedback. In the spirit of the project's aims for being as self-contained as possible, as well as 80/20 versions of features, I'm building commonly built SaaS features into the starter kit Think testimonials, feedback, suppo...

Hey all, would love some constructive (and non constructive) criticism on my landing page. Is it easy to understand what we're all about? https://www.tryranger.dev/ Thanks a ton

Currently using a simple email mailbox for support. Any good ones out there which start with an autoresponder (thank you for the email, we will be with you in 24-48 hours)? Thank you!

[11_1_2024, 11_07_58 PM.mp4] FeedbackGlow - Customer feedback management app

Is there a SaaS that offers unlimited businesses or brands with a single plan, ideally not an enterprise plan? Thank you.

Hi to all! My name is Ruben and I am looking for feedback on my app and landingpage. With Useridea, I want to help product managers to get the bigger picture on feedback. Feedback is scattered all over the place (Facebook, email, phone). It is collected in outdated Excels which nobody wants to u...

Super MVP right now but usable. Looking for any bug reports, design suggestions, UX improvements, etc. Reply here and I'll DM you on Telegram soon. #rikko It's live in case you didn't get a notification on Telegram. https://rikko.io Go sign up.

I want an easy way to thank my members who have been in Deutsch Gym for > 1 year.  Laptop stickers (Sticker Mule) come to mind.  If you have done this, did your customers actually appreciate it? In other words, was it worth the effort?

Basically aliases of the same email address but with personalization depending on the name of the recipient's first name. For example, "McDonald’s is loving you, Gregor" [email protected] or "McDonald’s is loving you, Hillary" [email protected]