What chat service to use on product site?

Question

I want to add a chat box to my product site to catch sales questions.

I've got three requirements:• It needs to be free (I don't have a lot of financial room at the moment).
• I need to be able to steer customers towards sales questions and prevent support questions (that's what GH and CodeCanyon support are for).

I found Drift, Crips, and Freshchat.

Any others I should take a look at?

Raman Sha · Accepted Answer

Crisp > Drift
Intercom is great too, but too expensive.

PRO tip: most of these have startup pricing. Both Intercom & Crisp do, you just need to ask their support for it

W · Answer

Crisp is awesome, even on the free plan

Shridhar Gupta · Answer

https://www.olark.com/ has a free version, but not sure of the limitations.

👻 Ghost · Answer

I’d go with Crisp 😁

https://wip.chat/questions/i-m-looking-for-a-simple-chat-bot-for-a-website-any-recommendations

Andrey Azimov · Answer

https://crisp.chat/ using 1 year of all my apps.

Dan Zaitsev · Answer

drift or facebook messenger its free

Rik Schennink · Answer

Crisp it is :)

Marco Graf · Answer

I also use crisp.chat. Checked all other services before.

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What chat service to use on product site?

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