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See oldest customer churn because he wasn’t satisfied with manually reviewing reports, and ask him if he’s tried the dashboard features for automated testing and rule changes #watchdog
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Contacted existing customers to test upcoming release #overframe
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See first situation happen where a customer churned and ask them what I could have done better, back below $100 MRR 😬 #watchdog
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Customer interview #jovial
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Customer interview #jovial #stateofdevs
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reply customer questions about new report #reva
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had demo call with potential customer #sponsorgap
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Another user research interview #clanlatam
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Consulted #altochat idea with potential customers
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added real customer's testimonial, need to collect more #testimonial
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Chat with customer #capgo
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Doing customer support #hostingwalk
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got good customer feedback
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New thread on #blaze about customer research and how to talk with customers
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talk to a customer about feedback #blogrecorder
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doing some customer support
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interview 3 customers
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User research interview #clanlatam
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User research interview #clanlatam
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User research interview #clanlatam
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