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Watchdog
Watchdog
#watchdog
Watchdog's AI enforces your community's rules and answers your members' questions so you don't have to. Supports Crisp, Telegram, Discord, Reddit, and X communities.
Launched May 4, 2024
Onboard first customer from Ukraine and decide to fix the manual onboarding experience, because:
1. I already lost one customer this month because I was asleep when their trial came in, and by the time I woke up and activated them, they had lost interest and decided to build an internal solution instead.
2. I'm very familiar with what is needed to get new customers onboarded at this point, so it's better to just ask for that info in a form and auto set everything up instantly
#watchdog
Simplify top header a bit -- still way too much going on but the chat window is more minimalistic, more obvious it's a chat window and less bold now (right) compared to the old version (left)
I basically want people to go straight to free trial, so I made the other elements less visible/used more gray colors
Let's see what this does for conversion
#watchdog
Cut costs massively by switching to 2 new specialized AI models to replace the baseline model I was using: x.com/ben_makes_stuff/status/…
#watchdog
Continue benchmarking various AI models to replace
#watchdog's primary model and see several "top tier" models show a high error rate, bad latency, poor moderation ability vs. open source models that are supposedly "less intelligent" - exactly why I decided to run my own benchmark instead of trusting artificialanalysis
#watchdog
Push several landing page updates:
- Upped the pricing for the scale plan from $59/mo to $79/mo
- Show a starting price for enterprise plan and remove automated Q&A as a feature for launch plan customers to try to anchor people to the scale or enterprise plans.
- Overhauled blog post list to show multiple posts per row with tags shown instead of 1 post per row
- New blog post about impersonation scams: watchdog.chat/blog/how-to-aut…
#watchdog
Statically link timezone data to builds to fix a customer issue where their timezone was not recognized (because the distroless image I'm using for my container only had a minimal set of timezone data)
Increases the binary size by 500kb but a worthwhile tradeoff to not have this bug
#watchdog
Prepare for first ever enterprise sales call that I booked from a cold email (not through any kind of referral) for 5 AM today 🤞
Created a list of questions to ask them, set up a demo server + rules to show them how the product works, and created a financial model spreadsheet/calculator that I will fill in live to help inform the pricing I give them at the end of the call
Here goes nothing!
#watchdog