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Watchdog

Watchdog

#watchdog

Watchdog's AI enforces your community's rules and answers your members' questions so you don't have to. Supports Crisp, Telegram, Discord, Reddit, and X communities.
Launched May 4, 2024
fix customer-reported bug where pending_activation communities would be ignored for command processing, leading to activation command not working #watchdog
Remove all mentions of the X integration in the hero since it no longer exists so that people don't get confused Also switch scale pricing back to $59/mo because I got zero sales this month (2 trials, but no one converted at $79/mo) Let's see the pricing change recovers some MRR #watchdog
🪦 Retire #watchdog 's X integration because X has finally started blocking it from doing its job, and communities are getting retired in a month anyway: x.com/ben_makes_stuff/status/… + issue prorated refund, cancel subscriptions for all customers affected by this
Email top 3 customers and ask if they have referrals to other businesses + offer 30% recurring commissions. 1 replied said they don't know of other businesses, 1 replied and set up a call to chat, and 1 hasn't replied yet #watchdog
Get funny X reply from rule-breaker who wants to get back into the build in public community after #watchdog flagged his posts, and tell him to go away
Finish automating signup including invite links to the dashboard, and remove old post checkout page that had a form on it #watchdog
Finally build my first ever onboarding flow to eliminate a bunch of manual work I was doing for every customer that signed up Also allow customers to create and delete communities on their own, self-serve in the dashboard #watchdog
Fix X integration to use case-insensitive matching for posts because X changed something on their frontend #watchdog
Clean up top header to use fewer colors and be less distracting because I want people to focus on the CTA mainly. Image on the right is the new header #watchdog
Fix landing page layout issues and remove a bunch of emojis that made things look unprofessional #watchdog
See dumb people trying to use watchdog telegram commands in crisp (and probably trying to use the product for free) #watchdog
Convince $29/mo customer to upgrade to $79/mo to get automated Q&A functionality #watchdog
Onboard first customer from Ukraine and decide to fix the manual onboarding experience, because: 1. I already lost one customer this month because I was asleep when their trial came in, and by the time I woke up and activated them, they had lost interest and decided to build an internal solution instead. 2. I'm very familiar with what is needed to get new customers onboarded at this point, so it's better to just ask for that info in a form and auto set everything up instantly #watchdog
Simplify top header a bit -- still way too much going on but the chat window is more minimalistic, more obvious it's a chat window and less bold now (right) compared to the old version (left) I basically want people to go straight to free trial, so I made the other elements less visible/used more gray colors Let's see what this does for conversion #watchdog
Cut costs massively by switching to 2 new specialized AI models to replace the baseline model I was using: x.com/ben_makes_stuff/status/… #watchdog
Continue benchmarking various AI models to replace #watchdog's primary model and see several "top tier" models show a high error rate, bad latency, poor moderation ability vs. open source models that are supposedly "less intelligent" - exactly why I decided to run my own benchmark instead of trusting artificialanalysis #watchdog
Add ability to delete knowledgebase entries because a customer asked, and fix a bug causing old entries to not be auto deleted when the refresh job runs nightly #watchdog
Push several landing page updates: - Upped the pricing for the scale plan from $59/mo to $79/mo - Show a starting price for enterprise plan and remove automated Q&A as a feature for launch plan customers to try to anchor people to the scale or enterprise plans. - Overhauled blog post list to show multiple posts per row with tags shown instead of 1 post per row - New blog post about impersonation scams: watchdog.chat/blog/how-to-aut… #watchdog
Fix issue where contact cards were not getting analyzed on telegram to close yet another vector scammers use on TG (telegram offers WAY too many options for different types of messages to send, which makes it easy for scammers to try different attack vectors) #watchdog
Activate first Saudi Arabian customer who runs a big padel group, interesting use case #watchdog
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