watched client work essentials training on identifying red flags before taking on clients and establishing an environment of abundance (not abundance) which often means to cut off people from your life when they spread negativity instead of positivity #stolenvoice #naii

Get screamed vile things on the phone by someone who I've since cut out of my life, but it lit a fire to have better boundaries #life

kill angry customer with kindness #propertyvendors

wrote an email to address the numerous issues with the crappy payment gateway platform that my client insists on using, and I suggested using a better platform like Wise as an alternative so that we can move forward without wasting any more time 😡 *in a polite manner* #work

talk with debt collectors cause a US client went completely silent midway through our work once he received the invoice #ng

do last CBT therapist call (for now) cause we feelin' good again #mental

reply to big client saying they don’t want to renew after all

fired a very annoying client. #netlandish

taking my weekly therapy #life Started with this about two years ago with a severe burnout, which "killed" my relationship, etc Even though nothing is perfect today, I'm much better at knowing myself (I'm 55 ;-), reacting better to stressful situations, and have learned to say "No" when needed.

send scary email about renewing big contract #BigClient

wrote another 2 emails to customers who failed to pay their invoices.. 🫠

#life Have last therapy session for the time being because expensive

Go to final therapy session and cancel therapy because I stopped getting anything out of it #life

I wrote a message to #speechzap clients who are no longer active but continue to pay for their subscription, preferring they cancel but give me feedback rather than continue to pay without using the service. And I got awesome, inspiring feedback from one person.

renegotiate payment terms with client. remind myself on the dangers of freelancing. #ekh

Handle problematic customer

#life Send in therapy invoices for partial refund

#life Finally book physical therapy appointments after procrastinating for weeks

fight chargeback because asshole customer #nomads

refund pre-chargeback & write to customer telling them I've killed their subscription #propertyvendors