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Helped a #screenshotone customer repay debts for API requests and resubscribe.
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delete all Past Due subscriptions in BRaintree. #ciderr
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switch #photoai Stripe Webhook to only add credits for INVOICE.PAID event not SUBSCRIPTION.UPDATE because user's account was hacked and upgraded to $2999/year plan with 25,000 credits that were topped up without any payment, thx @AndreyAzimov
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Notice Watchdog's first customer supplied bad credit card details and receive $0 in revenue even though the trial ended x.com/ben_makes_stuff/status/… #life
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refund user #nomads that paid in 2019 but did not get account due to bug
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Refund all scam subscriptions #simpleanalytics
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get refund from Jasper AI and Storyblocks both ~$400/year because auto renewed and recession #life
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💵 +$10 MRR because user's trial expired and new $10 subscription kicked in... thanks @luke ! #lifelog
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do customer support #nomads refund customer with double charge
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fix 29_99_basic_yearly plan in Stripe was set to monthly, make new plan 29_98_basic_yearly_plan and subscribe people to that and refund #nomads
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Received a new $10 subscription payment after customer's trial expired, but the customer never wrote a word on Lifelog, so won't update MRR just yet... #lifelog
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Reactivate my personal AWS account due to past invoices bouncing because the bank renewed all cards weeks ago and old cards got auto expired
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fix bug that would reset credit and send welcome email when user canceled plan and the Stripe webhook would send a sub update webhook #photoai
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surprise experiment: just refunded a customer $4 dollar to grab a coffee celebrating a 50 log streak 🔥 #mindwave
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Email with past customer about reverting his payment dispute. Looks like he'll call his bank and I can issue a regular refund instead. #wip
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add no refunds for forgotten renewals to FAQ to reduce support to zero #photoai
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get random revolut debit card refunds from local merchants that didn’t “complete” the transaction? #life
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fix #interiorai v2 bug with renewing credits for annual plan monthly wrong plan ID
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