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Update the way the past due subscription are handled according the latest info from the Braintree support #askuser
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refund and email #photoai annual customer whose credits didn’t refresh
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refund/cancel customer who forgot their membership and account and didn't know the name or email they signed up with finally after 8 months #nomads
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💸 Refunded customer past 3 months of charges cos ADHD and didn't cancel when she needed to #lifelog
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give repeat customer 20% off because they are having issues paying (?) even though all I see are self-cancelled payments #propertyvendors
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Win credit card payment dispute, because the customer was nice enough to contact their bank and revert it. Instead, I now do a proper refund. #tweetphoto
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Refunded customer without being asked because customer cancelled subscription immediately after being charged - assumption is they forgot to cancel. Rather refund than risk any chargeback #lifelog
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fix Stripe webhook weird edge case where user does not have active subscription but still pays off their unpaid invoice from previous payment #photoai
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send customer support reply with real apologies to user who kept getting charged $ for months and couldn't cancel his subscription because he couldn't login #nomads
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add user logging for auto refunding last charge within 30 days on membership cancellation because it doesn’t always work properly #nomads
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fix some annual customers credits didn’t get auto added #photoai
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do customer support because person thinks I charged them when the robot auto refunded them for inactive account instead #nomads
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refund customer's last payment because their stupidly long email didn't fit my users.db email column and they couldn't log in 😂 #propertyvendors
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Helped a #screenshotone customer repay debts for API requests and resubscribe.
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delete all Past Due subscriptions in BRaintree. #ciderr
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get $11,000 accidental domain purchase cancelled #life
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Notice Watchdog's first customer supplied bad credit card details and receive $0 in revenue even though the trial ended x.com/ben_makes_stuff/status/… #life
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refund user #nomads that paid in 2019 but did not get account due to bug
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refund annual payment I randomly received last night and customer decided to not use after all
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Refund all scam subscriptions #simpleanalytics
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