Back
Similar todos
Update the way the past due subscription are handled according the latest info from the Braintree support #askuser
See similar todos

No replies yet

refund and email #photoai annual customer whose credits didn’t refresh
See similar todos

No replies yet

Receive a chargeback because someone somehow was able to subscribe to #storyai using my old Stripe account which of course no longer activates subscriptions, so they refunded it. No idea how they were able to do it.
See similar todos
refund/cancel customer who forgot their membership and account and didn't know the name or email they signed up with finally after 8 months #nomads
See similar todos

No replies yet

refund 107 payments #interiorai because Stripe webhook bug didn’t give them an account and no idea how to fix this
See similar todos
💸 Refunded customer past 3 months of charges cos ADHD and didn't cancel when she needed to #lifelog
See similar todos
subscriprion renewals don't work. Complained to the payment provider #wtmns
See similar todos

No replies yet

refund a few customers that had this bug over last few months #readmake
See similar todos

No replies yet

give repeat customer 20% off because they are having issues paying (?) even though all I see are self-cancelled payments #propertyvendors
See similar todos

No replies yet

downgrad refunded customers #botletter
See similar todos

No replies yet

Win credit card payment dispute, because the customer was nice enough to contact their bank and revert it. Instead, I now do a proper refund. #tweetphoto
See similar todos

No replies yet

Refunded customer without being asked because customer cancelled subscription immediately after being charged - assumption is they forgot to cancel. Rather refund than risk any chargeback #lifelog
See similar todos

No replies yet

Fixed #$%# ridiculous bug that prevented churned users resubscribing smoothly #pbn
See similar todos

No replies yet

send email to 300 customers to retry because better than refunding $12,000 #avatarai
See similar todos

No replies yet

fix Stripe webhook weird edge case where user does not have active subscription but still pays off their unpaid invoice from previous payment #photoai
See similar todos

No replies yet

send customer support reply with real apologies to user who kept getting charged $ for months and couldn't cancel his subscription because he couldn't login #nomads
See similar todos

No replies yet

add user logging for auto refunding last charge within 30 days on membership cancellation because it doesn’t always work properly #nomads
See similar todos

No replies yet

fix some annual customers credits didn’t get auto added #photoai
See similar todos

No replies yet

do customer support because person thinks I charged them when the robot auto refunded them for inactive account instead #nomads
See similar todos

No replies yet

refund customer's last payment because their stupidly long email didn't fit my users.db email column and they couldn't log in 😂 #propertyvendors
See similar todos