Refunded customer without being asked because customer cancelled subscription immediately after being charged - assumption is they forgot to cancel. Rather refund than risk any chargeback #lifelog

refund/cancel customer who forgot their membership and account and didn't know the name or email they signed up with finally after 8 months #nomads

cancel and refund customer's account that wasn't properly cancelled

send customer support reply with real apologies to user who kept getting charged $ for months and couldn't cancel his subscription because he couldn't login #nomads

Lose charge dispute because Chargeflow failed to properly demonstrate the customer lied about their cancellation date #roomai

add user logging for auto refunding last charge within 30 days on membership cancellation because it doesn’t always work properly #nomads

do customer support #nomads submit evidence for dispute of person signing up 3 years ago but didn't cancel

refund customer because he paid for annual and wanted monthly #photoai

tell person who signed up and then deleted her account after 4 days to get a refund who now wants to sign up again after a year she can’t because already incurred $10+ in fees on her account for her refunds and we can’t keep doing that and explain to customer support agent this situation #nomads

Cancelled more subscriptions I wasn't using

refunded $840 errant subscription "past due" renewal where braintree apparently magically fixed the customers card. #ciderr

give repeat customer 20% off because they are having issues paying (?) even though all I see are self-cancelled payments #propertyvendors

Cancelled a subscription I wasn't using anymore and only remembered b/c I had looked at a spreadsheet of my bank transactions.

do customer support because person thinks I charged them when the robot auto refunded them for inactive account instead #nomads

refund and email #photoai annual customer whose credits didn’t refresh

Canceled subscription for and refunded a customer because #screenshotone didn't fit them well 🤷🏻‍♂️

cancel refund #fajarsiddiq

refund #nomads customer who signed up in 2015 and 2017 and just said they paid twice

submit evidence for user who didn't cancel their sub and disputed payment #nomads

Refund and cancel account