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Helped a #screenshotone customer repay debts for API requests and resubscribe.
merchant support - check customer's refund status #scanjer
refund annual payment I randomly received last night and customer decided to not use after all
emailing with stripe support to see if they admit they were wrong and reenable the account #mapmelon
refund pre-chargeback & write to customer telling them I've killed their subscription #propertyvendors
get someone to apologize for a chargeback 🏆 and pay again w/stripe link. would have preferred to have chargeback withdrawn but this works too #propertyvendors
call bank to get fee refunded
merchant support - help their customer with refund #scanjer
call bank to try sorting out business credit card thing
review refund process #pasfoto
Get really nice email from a customer of #printswarm - may shut it down this week, but it's still nice to get this kind of feedback
reported issue with customer balance
Resolve a credit reset problem for a major #ipregistry customer resulting from a change in their annual subscription.
customer support #sportstechjobs - asking client to finish payment
refunded $840 errant subscription "past due" renewal where braintree apparently magically fixed the customers card. #ciderr
💸 Refunded customer past 3 months of charges cos ADHD and didn't cancel when she needed to #lifelog