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Testing out @levelsio idea to reduce churn - offering a discount for those looking to cancel #blocksender
add 30% for 3 months cancel coupon to reduce churn #interiorai
Ask for reason to leave when customer cancels or deletes their account #simpleanalytics
receive first cancellation, asked for reason of cancelling #spectate
Start collecting reasons for cancellation in #sitegpt
Ask for cancellation reason when unsubscribing #wip
Just learned that Riverside offers a 50% discount when you try to unsubscribe. Then, if you unsubscribe from the 50% offer a few months later, they offer two months free and highlight they will send a heads up. Wondering if this reduces churn and boosts long-term revenue. #saasmakers
Start collecting cancellation reasons in #feather
resume automatic cancellation once we've collected our 'reason' in preparation for free trial #pbn