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Send email about charge that needs to be reversed
be in disbelief to have customer proactively reach out to update their payment info 🙏 #propertyvendors
Skip credit card verification for returning customers #sitesauce
Refund "detractor" customer and issue refund
merchant support - help their customer with refund #scanjer
refund pre-chargeback & write to customer telling them I've killed their subscription #propertyvendors
refunded $840 errant subscription "past due" renewal where braintree apparently magically fixed the customers card. #ciderr
call bank to get fee refunded
Use "BETALIST.COM" as credit card statement descriptor, because before it just said "Expedited Review" and someone disputed the payment because they didn't recognize the charge #betalist
Resolve a credit reset problem for a major #ipregistry customer resulting from a change in their annual subscription.
Got a refund request from a big customer :/ #capgo
Fix credit card in billing accounts #lifeee
give repeat customer 20% off because they are having issues paying (?) even though all I see are self-cancelled payments #propertyvendors