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Crisp
Crisp
#crisp
One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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fix last minute bugs on 
#crisp chatbox due to Safari iOS being a really shitty Web browser full of weird edge cases
deploy new improved #crisp chatbox with support for iPhone notch and sheet views for upcoming updated native SDK
do a safety snapshot of 4x VPS before destroying them just in case -> legacy #crisp SSDB servers that were migrated to kvrocks
optimize #crisp kvrocks rocksdb configuration file on server I migrated yesterday because it's burning through the SSD pretty fast, something must be sub-optimal here
migrate all legacy redis commands i used back in 2019 to talk to SSDB for #crisp so that we can now talk to kvrocks
create 2x new DigitalOcean servers to setup another kvrocks cluster to replace old legacy SSDB servers for #crisp
monitor #crisp kvrocks cluster setup after 48h run and system metrics are looking insanely good this thing is so lightweight on resources
fine tune #crisp rocksdb-powered kvrocks server configuration file so that we get more cache hits in the in-memory block cache vs hitting the disk, which can save us when the hypervisor throttles disk I/O for some reason (happens)
finish ingesting all of #crisp 300M+ keys from old kv store to kvrocks, and kvrocks is really chill on server resources especially SSD write I/O, migration was totally worth it. won't have to emergency migrate server every year or so because I burnt the SSD and it's reporting bad sectors 🤣
