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Crisp
Crisp
#crisp
One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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renew important domain names like
#crisp for the maximum possible time
improve openvpn bastion vpn security to access
#crisp infrastructure and other critical servers, adding a CRL to be able to revoke certificates on-demand if leak
run some optimizations on
#crisp image resize service, following the migration of all stored files to a new S3 backend, so that if cloudflare / cloudflare tunnel is down in AMS DC we can still serve images wordwide
almost finish migrating all small
#crisp S3 buckets, very large one (150M objects) planned to be migrated next Monday
route some
#crisp static assets to the new S3 powered by DigitalOcean Spaces, out of our legacy Minio setup — user uploads progressively coming next
finish last fixes on new
#crisp s3 storage backend to support hybrid between our old school Minio over LAN, and DigitalOcean Spaces S3 buckets, and any other S3 provider — used to route certain path prefixes to certain S3 providers for future cost optimization and to ease with the production migration
deploy new
#crisp file upload backend, invisible for users but now supports many different mapped external S3 bucket providers so that we can scale file uploads to infinity!
check
#crisp old file server for amount of files stored and the count process is still running after 10 hours lol cause we have so many files maybe 100M+
investigate if it's possible to migrate all
#crisp s3 objects from our current minio on network volume deployment, to digitalocean spaces because they have a limit of 100M objects and we may be well past that... lol - wrote a small C helper to count faster than Linux's ls command cause it's so slow when recursive on millions of files