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Marc Köhlbrugge

Marc Köhlbrugge
PRO

@marc

Building too many things.
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40
Joined September 2017
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You should probably remove the free trial. Especially if these trials costs you money to run.

The reason is that there's many people abusing free trials using virtual credit cards in order to try AI apps. I think there are communities where they share with tools which are vulnerable to this type of attack. You're probably on one of those lists.

Happened to me as well. I removed the free trial and costs plummeted and revenue (surprisingly?) shot up.

yep virtual credit cards. just set a 50 cent limit on your card and when the payment goes through it'll fail.

Robinhood has virtual cards now too so it's even more mainstream.

I didn't have a free trial earlier, so many people signed up but didn't pay. To improve the conversion I made the free trial, but I guess it's only those who don't want to pay, who start a free trial on the highest plan thinking they will create all videos before the trial ends. Each video creation costs me money, so I set the limit to 10 videos for free trials irrespective of the selected tier. Some see 10 videos limit and don't even create 10 videos maybe thinking their strategy failed.

I guess, there's no point in losing money. But I still don't want to feel regret about not letting users try before paying and hence losing out on customers. I guess I'll set the $1 trial, so the trial starts only if the card successfully makes a $1 payment. Will do this for a couple of weeks and see.

I checked people are using different cards from different banks, except for 3 accounts that use the same cc of Adam Bino which is not their name. Mostly these are debit cards, but there are also CC that fail. Stripe reports normal risk and no theft for these cards.

I guess for debit/prepaid cards I can turn off accepting payments in Stripe? For credit cards maybe I can start charging $1 at the start of the free trial to filter fake/stolen cards.

It's surprising to me that Stripe still has loopholes.

I suggest not using "Stripe" in your domain name. You're infringing on their trademark.

Seems more like a liability than an asset. Maybe try and sell it without the user accounts?

There's probably easier ways to make money than reviving an old site in a difficult niche

As others have mentioned, invites are distributed automatically based on your activity on WIP.

Reaching certain streak milestones are one way, but it's not required. Just using the site will eventually lead to receiving invites.

Thank you for spreading the word by the way 🙌

I hear you on the applicants being a rather homogenous group. To some extent, that's the nature of a niche community (attracting similar people), but I agree it's both refreshing and valuable to see a variety of people working on different types of projects in their own ways.

1) Are there any specific alternatives to Twitter you recommend I could add support for?

The reason I like Twitter is that the way many people use it, it gives you a decent insight in what type of person they are and thus whether they'd be a good fit. Are there other platforms with a similar characteristic?

2) What type of search / filtering would be useful?

To be honest, I do wonder to what extent I want to invest in developing the applicant functionality. Because it seems barely used and most new members tend to come in via referrals instead. Which might be a more natural way to grow the community and vet new members anyway.

I'm thinking of ways to further incentivize this. Like allowing you to connect your social media profiles and inviting your existing contacts with a single click. But to your point, perhaps we should support more than just Twitter for this. So here too I'm curious what other platforms you think would be a good addition?

Thanks for your input as always!

👆 Removed the feature a while ago because it was barely used and complicated the code and UX a lot.

I've reached out to them to see if they have any "best practices" for joining. Perhaps there's a way to pre-approve WIP members as well. Seems counter productive for them to auto reject legit companies.

Thank you so much @marc, I already tried creating an account via personal email and business email using separate credit cards but I still got auto rejection email. But yeah maybe your contact can manually approve my account that would be great and thanks again @marc

I've read about this. I think you need to sign up using a company email account.

I'll try using a custom/company email. Thanks, @marc

Sign-up using business email but still got rejected after the test payment.

There seems to also be a "problem" if you are using a VPN. Maybe that is also a reason... or your country.

I'm not using VPN but yeah maybe based on where I live also.

I provided Hide my email from iCloud and my VPS is working for one week already. I haven’t even paid yet as I'm using the free €20 credits.

I will try this one.

Yes great idea! I've been working on the onboarding for new users, and adding a default #life project (and explaining it) seems like a good addition.

Same for the homepage filter 👍

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