finished reviewing new #crisp bot backend code

reviewing code for the new upcoming #crisp chatbot

spend most day fixing issues with #crisp dns resolution when a lot of records are resolved they get truncated

improve #crisp mailing security with enforcement of dkim and spf

mitigate revenge spam email flood to #crisp systems targeting a customer of ours this morning

build golang library for #crisp mirage so that we can AI-augment all Crisp plugins that are built in Go eg. Slack integration and Bot

plan next #crisp ai feature and start implementing it (helpdesk snippets)

change all Twitter logos to X #crisp

fix 8 years old bug in #crisp where auto-online schedule never worked on Sunday due to a day-of-the-week offset issue

fix a lot of reported bugs on the backlog since August for #crisp cause no time before that

deploy a new categorization ai model to production on #crisp mirage, for upcoming #crisp inbox feature

release new ai feature on #crisp to add helpdesk article suggestion in the bot

recover from an evening of server hell & murphys law at #crisp due to a digitalocean backup slowing a mongodb cluster server so much that it led to full cluster collapse and 30m #crisp downtime

work on imminent release of new #crisp ai-powered helpdesk articles suggestion system

build an adaptive compression system for #crisp plugin settings storage

block a large group of scammers using #crisp to scam people and code auto-scam prevention security systems

fix recurring api errors with #crisp mirage ai services

compact #crisp migrated mongodb collections to reclaim 50% disk space

reindex all #crisp production database

write dirty script in 5m to plan mongodb index migrations between dev and production #crisp