Get another trial signup (this time for my highest tier plan!) and onboard them #watchdog

Answer boneheaded question from someone who likely signed up with a stolen credit card and asked this question while I was asleep. Maybe I’ll build a #watchdog integration for crisp to auto answer questions like this

Convince churned customer to restart subscription based on a lower price (and lower message volume cap) #watchdog

Get a free dofollow backlink from joinsecret (56 DR) because I left them a review of one of their deals and I was fast to respond to their email asking if I wanted to be featured #watchdog

Handle corner case for X integrations where apparently "This page is down" means post was already deleted #watchdog

Fix 500 error caused by a failed knowledgebase insert. RC was that postgres doesn't like non-utf8 chars by default, so I just stripped out all of the extra junk out of the string as a quick fix #watchdog

Tune AI model being used for question answering and see good results #watchdog

Reach out to trial customer and follow up about the fact that they haven't finished activating yet #watchdog

Update discount bar to reflect 14-day free trial instead of 2 months free since I already mention the annual billing discount below the CTA #watchdog

See random person sign up for a trial just one hour after I added a 14-day free trial. Let's see how this experiment goes for the rest of the month #watchdog

Add free trials to all plans (again, let's see if there's less abuse this time as I've added some gating to onboarding) 🎉 #watchdog

Improve UI on the savings calculator - use nicer colors and put the get started button inside the green "good news" box #watchdog

Write new blog post about owning your community vs. renting: watchdog.chat/posts/why-ownin… #watchdog

Get freaked out because my rare "no posts processed in the last 30 mins" alert triggered - then realized it was a metrics issue. For some reason Vector stopped sending logs to BetterStack so it looked like nothing was being processed. Fixed by updating Vector and rebooting the container 🤷‍♂️ #watchdog

Notify group owner and send cold DM about catching spam with #watchdog - find it works really well when I point out the exact problem that the product is meant to solve and then send them the product 😎

Begrudgingly move everything to left align because @bdlowery promised me a PlumberJobsNorthKorea sponsorship (and tbf it looks better) #watchdog

Clean up admin alert for telegram integrations because the old format was confusing a new customer #watchdog

Upgrade landing page to Tailwind 4.x from 3.x finally #watchdog

Enable alert routing to a separate telegram group for a new customer to avoid DMing all of his admins separately #watchdog

Ship automated question answering! x.com/ben_makes_stuff/status/… and www.linkedin.com/feed/update/… #watchdog