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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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sport morning in nature before spending day and evening fixing all remaining bugs on new #crisp chatbox and locking it for imminent release
Add auto-install logic for some plugins in #crisp app
add a way for #crisp messages to trigger actions in the new #crisp chatbox, such as asking the email or suggesting creating a new conversation when the current one ended
merge in production updated #crisp websocket server with multi-conversation support
lazy morning to recover from last week's insane work days on new #crisp chatbox, feel energized again to finish up the remaining stuff on the new #crisp chatbox, it's amazing how a few hours of pause can fix everything
Review onboarding for new #crisp product
fix more bugs on new multi-conversational #crisp chatbox
Late-night fixes on #crisp
Review support conversations #crisp
send #crisp message reply emails from parent conversation whenever an answer is received in a child conversation, so that #crisp users can restore their multi-conversation chatbox across different devices on the parent chatbox session that contains all other sub-conversations (handover feature)
finish first fully working version of #crisp multi-conversation feature, w/ little to no bugs left, only rough edges to improve in terms of UX in the coming days, feel happy because that was quite a hard feature to build!
work on fixing bugs on new #crisp chatbox multi-convo feature
List stuff to fix on #crisp upcoming product
finish up base functional code for multi conversational #crisp chatbox, now need to hard test everything for bugs
resume work on #crisp chatbox multi conversational refactor, harder than thought because there are lots of things to adapt and test and break
Add shared data-validators in #crisp upcoming product, so that we can validate data both in UI and API, it's amazing
also prepare list of weekend tasks to finish up a MVP for new multi conversation feature for redesigned #crisp chatbox
prepare to work on #crisp fiscal and accounting compliance stuff today cause I postponed this for too many days to work on new #crisp products and lawyers and accountants are waiting for my info
do #crisp monthly accounting export for accountant
make new #crisp multi-conversational feature on chatbox work
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