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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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do improvement on oss project for #crisp
migrate Rust open source project dated back from 2017 to modern dependencies so that we can hopefully attempt to fix #crisp recurring API downtime that's still not fixed
design upcoming #crisp conversation Flash mode (fully agentic conversation)
eat ton of unhealthy chocolates for some comfort after 2 full focus days attempting to resolve cause of repeated #crisp api downtime
request delisting of #crisp emailing domain on.crisp.email from Mozilla Public Suffix List as its making yearly SSL certificate renewal VERY tedious as it requires to open a ticket with Sectigo support and a human check, which takes a ton of effort and time
Update campaigns statistics API #crisp
resume work on fixing #crisp potential reasons for repeated API downtime
sign off after a non-stop 13 hour work day on #crisp managing outages
address some CVE in #crisp backend dependencies
observe another new backend issue on #crisp new translation service, going out of memory so we need to partially rollback feature
investiguate new #crisp api downtime, weird downtimes are getting very painful lately
work on little vibe coded app to chill down from #crisp 12h a day week
deploy new #crisp V4 chatbox widget customization UI after 2.5 days of non-stop work
almost finish new #crisp customization popup
add translation of string values in upcoming #crisp customization plugin revamp
integrate #crisp chatbox new customization editor at parents, with plenty of natural light cause we are near the sea and it’s so bright here, loving sea side weather so much energy
Review new translation feature for #crisp app
start working on moving #crisp customization plugin to #crisp chatbox settings!
lose a lot of time dealing with accounting stuff with #crisp back and forth because EU accounting regulations are wayy too strict and now also notice that I need to declare my personal tax — never ending bureaucratic time sucking stuff — feeling stuck in a matrix of constant disturbances due to regulation shit man i just want to spend time building stuff!
handle late Sunday downtime on #crisp
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