Damon Chen
@damon
Thank you so much for you inputs Marc 🙏
You are right that customers sometimes don't know what they want. But it would be a good start to spark some new ideas, not necessarily to be exact the same with what customer wants.
I also agree the 1:1, real-time chat is the most efficient way. Actually we do have the comment area where project owner can chat with customer directly. It just provides a central place to manage all these discussions.
This micro saas product is only targeted for indie hackers and bootstrappers like us. I haven't yet created those integrations and ticket assignment process. It wouldn't fit in the indie hacker's mode. So I wouldn't bother to add those features into the current version, haha
We do have people signed up, but not yet converting one to the paid user. Yeah, monetizing would be hard. For me, just want to offer the most comfortable price for indie hackers with small budgets.
Hey Anna, thanks for your input! There are limits spots for lifetime plan, maybe 200. It's just a way to generate some initial revenue😉 Definitely I cannot afford to have every client to be a lifetime user. The lifetime plan will be removed once all spots are taken😅
Hey Ashish, yes I already reached out to Vercel team, and got a reply from their C** saying only way to do so is to upgrade to Enterprise plan which costs thousands dollars. Not suit for bootstrappers like me who want to build some SaaS products. So I migrated to Render, so far so good😉
I haven't heard about Render before. Looks cool, how did you setup your infra on it?
Hey Guillaume, thanks for sharing your experience! I know AWS is good, but I'm looking for some solution which doesn't require too much setup.
I did my research and Render seems a good one. I handled the backend routing pretty much the same as you did your roleup 👍
Hey! At some point you are bound to hit a ceiling where you are trying to use something which wasn't the original use-case, so you either move to another system or find a workaround.
Have you talked to their support and explained your use-case? May be its a soft limit that they can raise for you? If not, then consider how hard it would be for you to use multiple Vercel accounts abstracted away under your implementation? Kinda hacky, but that's what hackers do.
Hey Ashish, yes I already reached out to Vercel team, and got a reply from their C** saying only way to do so is to upgrade to Enterprise plan which costs thousands dollars. Not suit for bootstrappers like me who want to build some SaaS products. So I migrated to Render, so far so good😉
I haven't heard about Render before. Looks cool, how did you setup your infra on it?
I use Mailgun. But how could I miss the WIP deal for SendGrid😂
Does it support markdown?
Yeah!