You are right that customers sometimes don't know what they want. But it would be a good start to spark some new ideas, not necessarily to be exact the same with what customer wants.
I also agree the 1:1, real-time chat is the most efficient way. Actually we do have the comment area where project owner can chat with customer directly. It just provides a central place to manage all these discussions.
This micro saas product is only targeted for indie hackers and bootstrappers like us. I haven't yet created those integrations and ticket assignment process. It wouldn't fit in the indie hacker's mode. So I wouldn't bother to add those features into the current version, haha
We do have people signed up, but not yet converting one to the paid user. Yeah, monetizing would be hard. For me, just want to offer the most comfortable price for indie hackers with small budgets.
Thank you so much for you inputs Marc 🙏
You are right that customers sometimes don't know what they want. But it would be a good start to spark some new ideas, not necessarily to be exact the same with what customer wants.
I also agree the 1:1, real-time chat is the most efficient way. Actually we do have the comment area where project owner can chat with customer directly. It just provides a central place to manage all these discussions.
This micro saas product is only targeted for indie hackers and bootstrappers like us. I haven't yet created those integrations and ticket assignment process. It wouldn't fit in the indie hacker's mode. So I wouldn't bother to add those features into the current version, haha
We do have people signed up, but not yet converting one to the paid user. Yeah, monetizing would be hard. For me, just want to offer the most comfortable price for indie hackers with small budgets.