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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Plan-Change Support Email Now Shows the Current Plan #retently
Daily CRM tasks #retently
Sync Integrations: Row Kebab with Disconnect + Status Refresh, Reconnect-State Convergence #retently
Updated www.retently.com/about-us/ with 10 years old video #retently
Support notification emails (domain added, slug changed, domain exists) now prefix the subject with [Staff] #retently
Posting more videos in the Youtube Customer Stories playlist #retently
Enabled the Trends page to open matching survey responses in the new feedback overlay, with shared filter mapping, accurate date handling, and analytics tracking. #retently
Improved Zabbix monitoring to detect PM2 crash loops and Nginx server errors much earlier across the infrastructure #retently
Resurrect the youtube channel to post new studies www.youtube.com/@retently and cry over our 9 year old videos such as www.youtube.com/watch?v=-BGlr… #retently
Disabled Papertrail as it is casing an infra outage #retently
Have Claude cut and orchestrate the whole video setup for this customer studay I only fed it the call recording: www.retently.com/customers/ma… #retently
Applying the responses-page parity fixes to the new app #retently
Research new EU stupidity - Both France and Italy now treat the email open-tracking pixel as a cookie-equivalent (ePrivacy Art. 5(3) "access to terminal equipment"): **prior opt-in consent required** for recipients in those countries. #retently
Digests Settings: PostHog Product Events for Enable/Disable/Adjust Actions #retently
Inline SDK 1.0.51 Submit Button "Text Color" Picker Is the Single Source of Truth #retently
Survey Editor "Button text" Field Renders in the Default Color, Not Stored Inline White #retently
Multi-step project on GDPR: fix DPO request dead-end + typed request intent + ship suppression hashing #retently
Deployed mobile app backend #retently
Deployed OpenAI Ads conversion tracking #retently
Updated repository documentation for Claude and Codex: Added a structured repository documentation and navigation map that helps AI coding agents understand the codebase, architecture, and conventions while keeping the guidance accurate, maintainable, and portable across supported agents. #retently
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