Started the large Digests feature revamp #retently

Add a new CRM Ops agent to #retently powered by #agento

Sent enterprise agreement for signature #retently

Antivirus Protection Levels, Tiered Bot Protection for Surveys #retently

Re-export failed integration events from TokenDB SSL outage (Feb 12–16, 2026) #retently

Fight over NDA clauses #retently

Deploy Retently antivirus detection improvements to prod #retently

Updated the Antivirus Detection System. Bot/Automated Response Detection & Scoring #retently

Sent another enterprise agreement to Mixbook #retently

Work on the NDA and Enterprise agreement for the Australian client #retently

Closed CRM tasks #retently

Roll out and verify new *.retently.com wildcard ssl certificate across all active servers, update ssl ops doc to completion report #retently

Fix template engine to render non-string custom properties (date, number, boolean, array) across all email and survey templates instead of silently dropping them, with proper formatting and full test coverage #retently

Troubleshot missing Delivery_Date merge field by confirming the account’s date-format setting (still US default) and identifying that DD/MM/YYYY API values (e.g., 21/01/2026) fail validation and get silently dropped due to ambiguous slash-date parsing #retently

Close another Enterprise deal #retently

Identified and fixed a bug on our end that was preventing subdomains from being added. #retently

Updated wildcard SSL ceritificates in AWS #retently

Fix kiosk survey not resetting after session timeout on link campaigns #retently

Fix link campaign kiosk restart timeout not saving in Misc section #retently

Fix campaign report delivery stats cache poisoning (enterprise account report) #retently