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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Troubleshooting deferral mandrill emails due to customer sending too many surveys from new domain
#retently
See customer mass-adding read-only users, feature implemented one week ago. Best validation.
#retently
Deployed scalable survey email storage on Hetzner S3 with full audit trails and future fraud detection support
#retently
Outlined a 5-layer updated antifraud framework (ICP, domain, IP, keyword, behavior) and proposed S3-archived, AI-scanned outbound emails to auto-suspend trial phishers.
#retently
Integrated test surveys into the standard credit system (no more free quota), simplifying architecture and preventing abuse
#retently