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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Added custom feedback statuses #retently
The image displays a user interface for selecting custom feedback statuses.
Greg Raileanu
PRO
@GregRay42
Added basic export attempt tracking to feedback responses #retently
Greg Raileanu
PRO
@GregRay42
Updated API docs with new read-only and write options, new auth x-api-token etc www.retently.com/api/ #retently
Greg Raileanu
PRO
@GregRay42
Went to zero tasks in CRM #retently
Greg Raileanu
PRO
@GregRay42
Research demo call prospect with Claude Code agent #retently
The image displays a terminal interface showing a Bash command and research notes related to a demo call prospect.
Greg Raileanu
PRO
@GregRay42
Create few more Claude Code agents and give them access to CRM, account activity data, etc. This feels like cheating #retently
The image displays a detailed task report related to a CRM lead management process.
Greg Raileanu
PRO
@GregRay42
Heavily using Claude Code as a SDR/AE sales agent to process CRM tasks #retently
The image displays a detailed CRM deal overview for Browns Shoes, highlighting key information and email interactions.
Greg Raileanu
PRO
@GregRay42
Migrated OpenAI Business Description Source from Apollo Domains to Account Field #retently
Greg Raileanu
PRO
@GregRay42
Improving OpenAI classification flow #retently
The image displays a code snippet and instructions related to improving the OpenAI classification flow.
Greg Raileanu
PRO
@GregRay42
Use Claude for customer support #retently
The image displays a code exploration interface discussing API response handling for customer support.
Greg Raileanu
PRO
@GregRay42
Prepare new Enterprise quote #retently
The image presents two options for an enterprise quote related to survey services.
Greg Raileanu
PRO
@GregRay42
Testing the MongoDB 85GB failover mongorestore #retently
Greg Raileanu
PRO
@GregRay42
Fixed Template Clone Not Appearing in List #retently
Greg Raileanu
PRO
@GregRay42
Applied for hardware acquisition grant #retently
An email detailing a grant application for Cloudsoft SRL (Retently) with multiple attachments.
Greg Raileanu
PRO
@GregRay42
Researching ways to properly monitor Mandrill deliveries #retently
Greg Raileanu
PRO
@GregRay42
Added URL parameters guide to Link campaign setup page #retently
The image displays a guide on adding custom properties via URL parameters for a Link campaign setup page.
Greg Raileanu
PRO
@GregRay42
Implemented the ability to display the in-app pop-up in 9 different positions of the screen including Preview #retently
The image displays a user interface for configuring pop-up settings in an application.
Greg Raileanu
PRO
@GregRay42
Deployed CSV export UX improvements & Queue page export #retently
The image displays a notification interface from the Intercom app showing a conversation involving Aimee Adamec.
Greg Raileanu
PRO
@GregRay42
Fixed bug where Ecommerce segment accounts could not see "Ecommerce" in the Benchmark Industry dropdown on the Account Settings page #retently
Greg Raileanu
PRO
@GregRay42
Added x-api-key headers support for microsoft customers #retently
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