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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
PostHog Node SDK bump `^4.0.1` → `^5.29.5` (master, deploy-only) #retently
Deployed Slack alert format presets — Detailed / Compact / Minimal with real differentiation & Slack alert — "Send test" button #retently
Deployed MS Teams alert editor — lazy-load teams/channels + `invalid_grant` reconnect lifecycle #retently
CRM tasks #retently
Weekly planning #retently
Fixed non-working Livereact someone tried to implement 10 years ago in our React 15 env and never succeeded so now the frontend development is much easier and faster #retently
Shipped Reply with AI new feature. #retently
Plan the new "Reply with AI" feature #retently
Continue updating the Reply modal UI #retently
Decided to kill unused feature #retently
Improved the deployment process for less downtime #retently
Do NOT send to Instantly failed payment campaigns on add-ons payments failures #retently
Watch Smartlook recordings #retently
Run setup call #retently
Get nice feedback after we explained potential enterprise lead we cannot do everything they need #retently
Implement a new PING public endpoint #retently
Revamping the hero section of the website and add research studies large cards in a carousel #retently
Do CRM tasks #retently
Deployed the new `suppress_contact` scope for inbound webhooks that, when triggered, suppresses the contact's email at the account level and soft-deletes the contact record in a single step #retently
Read about NEW Cloudflare emailing capabilities #retently
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