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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
Fixed a bug that let any logged-in user read another account's survey templates through the five editor endpoints #retently
Daily CRM tasks #retently
Finally switched last PHP integration process to node. Monitor two more weeks and drop the PHP code #retently
Planned In-App SDK 1.5.0 promoted to sdk.min.js #retently
Daily CRM tasks #retently
Monthly tasks #retently
More Linux updates #retently
Published Survicate cmopare page #retently
More grafana dashbaords #retently
Nginx on prod and dev now logs per-request timing on every access log, so Loki/Grafana can show latency and error rate per API surface #retently
Customer profile crash for US contacts with null state #retently
Drop another chunk of PHP code from integrations #retently
Configured Grafana MCP so agents can read every host's logs from Loki, read-only with personal tokens over Tailscale/VPN, instead of SSHing into servers to grep. #retently
Replace direct production Mongo access from the demo and website with an authenticated per-request lookup #retently
Daily crm tasks #retently
Deal with secodn Hetzner vcloud downtime in a week #retently
Queued surveys and contact actions stop retaining request credentials #retently
Converting legacy pages to React 19 #retently
Sync end-of-sync cleanup no longer times out, and list counts include unchanged contacts #retently
Gorgias can be disconnected from the integrations page #retently
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