Back
Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
Fix StoreDB webhook processor stall with 1.8M events stuck for 12 days #retently
Payout affiliates #retently
Working in the internal knowledge base chat RAG #retently
Deployed the write-only, fire-and-forget tracking system that records per-campaign survey lifecycle events on each Person document. #retently
Do CRM tasks #retently
Launched inline survey prototype #retently
Continue working on the new survey template editor #retently
Added a per-account feature override system that allows enabling or disabling plan features for individual accounts without changing their subscription plan. #retently
Try Cowork connected to Linear and Figma MCPs to brainstorm NEW survey editor #retently
Fix Chargebee webhook race condition overwriting subscription status on card save #retently
Started the larger Inline survey backend project #retently
Customer support #retently
Add bulk suppression via CSV import with simple 2-step flow and batch processing #retently
Ingesed all customer conversations and kb data into a new rag system to help new hires - QA & support #retently
Closed CRM tasks #retently
Updated the independent contractor agreement to new realities #retently
Add `op: "delete"` parameter to `POST /api/v2/suppressions/emails` #retently
Research Hubspot API v1 -> v3 migration issues #retently
Fix collection/array custom properties not syncing via NestJS upload worker #retently
Fix Intercom sync infinite pagination loop and error type mismatch (com.retently.sync) #retently
Home
Search
Messages
Notifications
More