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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
Replaced the /demo 301-to-Calendly with a real www.retently.com/demo/ page (recorded ecommerce and B2B demos on demo.retently.com plus the Calendly live demo), routed every "Book a Demo" link on the site through it
#retently
Customers "In queue" only from real queue rows, a new "Throttled" label, and "Scheduled" instead of blanks
#retently
Fixing shopdetect so Wix/Squarespace brochure sites stop being signed up as ecommerce stores
#retently
Fixed false "reconnect HubSpot" disconnects caused by expired access tokens. Restored the two affected accounts, shipped and deployed the fix to export and the token validator. Pipedrive, Salesforce and Gorgias still open.
#retently
Recording who connects, reconnects, disconnects or changes settings on every integration and mailbox
#retently