Deploy Digest v2, Per-Campaign AI-Powered Digest Emails #retently

Deployed to staging NEW Digests to check over weekend what is being generated #retently

Added sensible memory defaults to all agents via the orchestrator config generation. Agents now get automatic memory flush before compaction, context pruning, and hybrid memory search out of the box #retently

Learn NEW concept while doing revamped #retently digests: Jaccard similarity. It basically measures how similar two sets are by comparing what they share versus their total combined elements. Super simple, but actually really smart.

Started the large Digests feature revamp #retently

Add a new CRM Ops agent to #retently powered by #agento

Sent enterprise agreement for signature #retently

Antivirus Protection Levels, Tiered Bot Protection for Surveys #retently

Re-export failed integration events from TokenDB SSL outage (Feb 12–16, 2026) #retently

Fight over NDA clauses #retently

Deploy Retently antivirus detection improvements to prod #retently

Updated the Antivirus Detection System. Bot/Automated Response Detection & Scoring #retently

Sent another enterprise agreement to Mixbook #retently

Work on the NDA and Enterprise agreement for the Australian client #retently

Closed CRM tasks #retently

Roll out and verify new *.retently.com wildcard ssl certificate across all active servers, update ssl ops doc to completion report #retently

Fix template engine to render non-string custom properties (date, number, boolean, array) across all email and survey templates instead of silently dropping them, with proper formatting and full test coverage #retently

Troubleshot missing Delivery_Date merge field by confirming the account’s date-format setting (still US default) and identifying that DD/MM/YYYY API values (e.g., 21/01/2026) fail validation and get silently dropped due to ambiguous slash-date parsing #retently

Close another Enterprise deal #retently

Identified and fixed a bug on our end that was preventing subdomains from being added. #retently