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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
Ban indian researchers looking for exploits and bounties #retently
Replaced the /demo 301-to-Calendly with a real www.retently.com/demo/ page (recorded ecommerce and B2B demos on demo.retently.com plus the Calendly live demo), routed every "Book a Demo" link on the site through it #retently
Customers "In queue" only from real queue rows, a new "Throttled" label, and "Scheduled" instead of blanks #retently
Daily CRM tasks #retently
Troubleshoot S3 bucket hit Hetzner's hard cap of 50 million objects, not an outage. #retently
Troublesoot firecrawl api unexpected credits usage #retently
Gorgias reconnect verification no longer needs a scope the webapp never asks for #retently
Added OpenAI to list of subprocessors on website #retently
Fixing shopdetect so Wix/Squarespace brochure sites stop being signed up as ecommerce stores #retently
Customer support & CRM tasks #retently
Trends now opens on an overview of every group instead of one default group #retently
Shipped signup fake demo data for main 3 segmetns #retently
Delpoy two integrations sync PRs #retently
Daily CRM tasks #retently
Text color control in the reply, macro and autoreply composers #retently
Daily CRM tasks #retently
New-owner email no longer turns a whole sentence into a link #retently
Fixed false "reconnect HubSpot" disconnects caused by expired access tokens. Restored the two affected accounts, shipped and deployed the fix to export and the token validator. Pipedrive, Salesforce and Gorgias still open. #retently
Recording who connects, reconnects, disconnects or changes settings on every integration and mailbox #retently
Daily CRM tasks #retently
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