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Kevin

Do you mean in-app or on a page?

I'd rather contact a service through Intercom/Drift/... or basically something that gets my message to a human than switching to another app or site, in this case it's about convenience in my opinion.

If I really look for help and there's nothing on the site or in the app I look for support elsewhere but not as my first option. :)

GitHub (Developer plan). I used Bitbucket before but GitHub is just so seamless because I have everything up there right now and don't have to switch.

+1 what Marc said. Maybe another question: how hard is it to get an existing (strong) community from one platform like Slack etc. to your own service/product in the end?

+1 what Alex said. Cutting big chunks into smaller ones and setting a deadline for each of them. Sometimes I use the Eisenhower-Matrix if I can't decide. :)

I'd have to type in the date manually which is pita.