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Remove all email addresses from the site and force people to contact us through betalist.com/contact (requires login) to prevent spam and so many startups randomly signing us up to their email newsletter (??)
#betalist
Add "Request edit" button to startup post itself as that's probably where most users expect to see it
#betalist
See submission edit requests went down a lot when we introduced it as a self-serve option a while ago
#betalist
Do in-depth AI analysis of 3,000+ support tickets and generate report and next actions on how to reduce unnecessary support load (through product improvements, clarification of certain policies, directing users to self-serve account deletions, etc)
#betalist