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Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Completed the new NPS Performance Trend (Trailing 12 Months)
report
#retently
Completed 90% of a new reporting feature in Retently and lost power at home in Moldova where my staging server runs
#retently
Add ASN (maxmind) number and organization to captcha verification failure logs to improve bot-traffic diagnostics
#retently
Automatically clears oauth needs_reconnect after successful api calls and updates integration health status across hubspot, salesforce, pipedrive, and gorgias with added logging
#retently
Fixed a closure bug in apiV2ResponsesAdapter where unanswered multiple_options additional questions could inherit a previous answer, now returning an empty string with regression tests added.
#retently
Added a userId field to the impersonate model schema, allowing for optional impersonation of specific account users.
#retently
Deployed the new nestjs sync-token-validator worker to sync01.retently.com, enabling proactive oauth token validation/refresh (hubspot, gorgias, pipedrive, salesforce) alongside the legacy php worker via pm2.
#retently