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Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Updated wildcard SSL ceritificates in AWS #retently
Fix kiosk survey not resetting after session timeout on link campaigns #retently
Fix link campaign kiosk restart timeout not saving in Misc section #retently
Fix campaign report delivery stats cache poisoning (enterprise account report) #retently
Fix payment failed modal for one-time charges (adhoc invoices) #retently
Order wildcard certificate renewal #retently
Customer support while in flight #retently
Weekly planning #retently
Completed the new NPS Performance Trend (Trailing 12 Months) report #retently
Cloned dev to closer Hetzner Singapore location #retently
Completed 90% of a new reporting feature in Retently and lost power at home in Moldova where my staging server runs #retently
Update and restart production inetgrations Redis, MySQL and ES servers #retently
Customer support #retently
Add ASN (maxmind) number and organization to captcha verification failure logs to improve bot-traffic diagnostics #retently
Automatically clears oauth needs_reconnect after successful api calls and updates integration health status across hubspot, salesforce, pipedrive, and gorgias with added logging #retently
Troubleshoot integration sync state after recent refactoring #retently
Using Claude Code to create sales presentation for an enterprise call #retently
Fixed a closure bug in apiV2ResponsesAdapter where unanswered multiple_options additional questions could inherit a previous answer, now returning an empty string with regression tests added. #retently
Added a userId field to the impersonate model schema, allowing for optional impersonation of specific account users. #retently
Deployed the new nestjs sync-token-validator worker to sync01.retently.com, enabling proactive oauth token validation/refresh (hubspot, gorgias, pipedrive, salesforce) alongside the legacy php worker via pm2. #retently
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