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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Fixed Microsoft 365 mailbox connect and added a tenant admin-approval path, repaired the MS Teams alert channel's crashes, runaway poller and open redirect, and added failure telemetry plus a DNS fingerprint to sender domain verification so silent unverifies are diagnosable 
#retently
Putting a Retently feedback button inside Retently, so our own users can rate the product from the app and the responses land in our own account. #retently
A cloned transactional campaign that has never received a webhook no longer displays "Last triggered: N days ago" borrowed from the campaign it was cloned from #retently
Feedback Audit report — an admin-only, URL-unlisted page showing who deleted, ignored or edited each response, and what every campaign's NPS/CSAT/CES would be if none of it had happened. #retently