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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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recover from an evening of server hell & murphys law at #crisp due to a digitalocean backup slowing a mongodb cluster server so much that it led to full cluster collapse and 30m #crisp downtime
work on imminent release of new #crisp ai-powered helpdesk articles suggestion system
build an adaptive compression system for #crisp plugin settings storage
block a large group of scammers using #crisp to scam people and code auto-scam prevention security systems
fix recurring api errors with #crisp mirage ai services
compact #crisp migrated mongodb collections to reclaim 50% disk space
reindex all #crisp production database
write dirty script in 5m to plan mongodb index migrations between dev and production #crisp
monitor new #crisp mongodb shard servers
declutter apartment for a fresh start of the week with a lot of work on #crisp
upgrade #crisp production mongodb version after 4 year of version lock
enter server hell mode again all morning #crisp
deploy #crisp mirage ai improvements to production all morning
finish up #crisp mongodb sharding tests, and it's a success
profit from #crisp self-built ai development rig, total cost = 2k€, that will safe a ton of money monthly for our staging infrastructure
assemble gpu rig with amd ryzen 9 and rtx 4060ti for #crisp ai development
finish preparing #crisp codebase for upcoming mongodb sharding cause we store 2B+ messages
configure test mongodb shard cluster for #crisp
simulating #crisp mongodb cluster sharding on a small test cluster today
run mongodb sharding test for #crisp
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