push to production #crisp helpdesk ai-based anti-spam/anti-scam system

Do some #crisp support

prepare code for #crisp Helpdesk antispam system, AI model soon trained

Improve conversation routing stuff in #crisp

launch operation anti scammers/spammers to protect #crisp helpdesk against a flood of shit content attacks. Maybe thinking we should pay-wall #crisp paid features to start free trial, it'll deflect scammers. Scam is increasing too fast for us to keep pace.

Deflect more scammers on #crisp, this time using our helpdesk system to host scams, duplicating the same helpdesk again and again between different primed #crisp accounts... Scam has became a HUGE hassle when you operate a freemium SaaS, esp. after COVID I suspect since boomers are easily scammable/uneducated about tech and are now using online services. Really considering we should paywall all new users so that I can be productive again

start designing new #crisp improved search bar

Release first version of hybrid widgets system for our mobile apps #crisp

Improve widgets system #crisp

work on fixing some #crisp bugs here and there since tired

Review plugins #crisp

Open my Slack, full of notifications 😢 #crisp

do #crisp emails

merge 2 more #crisp merge requests, and process 1 more large one for a future merge, stopping doing merge requests now cause my life was 100% about MRs lately

add extra security to #crisp api systems to guard against an inbox DDoS we've seen in the night coming from WhatsApp and creating 800k inbox conversations in a few hours

finish merging a total of 50+ merge requests to all #crisp projects

process more #crisp merge requests today, want to get back to shipping stuff asap!

process 20+ #crisp merge requests today

Finish conversation routing improvements #crisp

mitigate DDoS on #crisp Nuxt website, realizing Nuxt is really heavy at serving 404 pages