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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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Eat raclette 🧀 with the team #crisp
start synchronization of a new mongo data node containing half a billion documents for #crisp
get spammed by different security researchers w/ LLM-generated security reports for #crisp, 5th report today. All trying to make a quick & easy buck. Wondering how I can get rid of them, unsure training my Bayesian spam filter is enough to filter them out w/o also filtering out real security reports
declare mandatory monthly european declaration of service for #crisp EU B2C payments, on very sexy FR customs website
#crisp accounting + #crisp merge requests
A bit of everything today, fix micro-bugs, review plugins, etc. #crisp
finish migrating all #crisp 50+ projects to node 24 compatibility, time to roll out everything in production
start work to bump all #crisp microservices from nodejs 20 to nodejs 24 lts
Nearly done improving billing stuff in #crisp app
work on #crisp automation scripts all day to save massive amount of time for the years coming
pay cloudflare enterprise 6,000€ for the month for #crisp manually because when you go enterprise there's no automatic CC debit anymore and their accounting department doesnt want to fix that for you
investigate redis memory usage issue on #crisp
investigate github.com/inlets/inlets-oper… for future #crisp core infrastructure migration to kubernetes (150+ DigitalOcean VMs)
deploy improved #crisp billing system
finish some work on allowing #crisp plugins to be charged on a yearly basis + more flexibility on billing system
Fix a lot of small issues #crisp
fix some issues on #crisp inbound email system all morning
Continue improving billing stuff in #crisp app
Rework routing in #crisp app
chill morning after intense migration week on #crisp to remove a shit ton of legacy code and commonize everything I could, DRY all the way
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