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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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implement #crisp data importer in #crisp app
Finish drag-and-drop in new editor, cleanup integration in app, looking good #crisp
implement api for #crisp ai data batch importer from csv, pdf, et al
Improvements on upcoming #crisp editor
improve #crisp ai crawler system to fix bug and improve scalability
Late work on #crisp editor
fix 1 minute time drift issue on #crisp availability system (over time)
work on #crisp availability system scalability improvements after fixing the 600k schedules issue
Great progress with Baptiste on #crisp editor
Work on #crisp editor library
proceed redis migration for #crisp availability schedule system, since everyday at midnight our availability microservice started to crash cause it was trying to pull schedules for 600k users, something was definitely wrong here, so rebuilt everything from the SQL database, and now bug-busting
merge new #crisp search ui feature to beta to test, after @eliott helped fix a messy git merge
Fix very messy Git merge #crisp
prepare new #crisp search for release, cause feeling more rested and now have more neurons firing so can code again
Show sticky dates in #crisp conversations
Review app MRs #crisp
split up #crisp crawling system into a micro-service of its own to hedge the risk of downtime
Minor tasks on #crisp today
do more #crisp accounting automation improvements today because accountant needs more data in our monthly exports
finish implementing boring automated accounting system for deferred earnings for #crisp sales accounting. Basically if customers pay yearly we need to split the invoice in 2 if it spans over 2 fiscal years, and report the 2nd part of it to next fiscal year. Now it's fully automated
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