I haven't used Paddle myself, but I like about Stripe is how well popular it is. This means it has a large eco-system of third-party products (analytics, dunning, etc) and code tutorials. This one is quite good: courses.gorails.com/payments-…
Before started to change payment processor maybe could be a good idea to try to fix current problem without switching from Stripe?
Just to let you know that there are services that handle VAT MOSS for Stripe automatically, for example: Quaderno $49/mo (I didn't try it).
Also you can try Paddle or Gumroard.
Paddle and Gumroard, the are both handle VAT MOSS automatically and you can choose rather you will pay (include in the price) or a customer (added as extra to price).
Gumroad and Paddle serving all your clients and you have just 1 client - Gumroard or Paddle that are sending you money:
Client 2 --- Gumroad (Paddle) --- You
- Fee is 3.5% + $0.3
- Can be withdraw only to PayPal (if you are outside US)
- Withdraw once a Week.
- Min withdraw is $10
- Fee is 5% + $0.5
- Can be withdraw only to Bank, Payoneer, PayPal
- Withdraw once a Month.
- Min withdraw is $100
- Tip: Paddle will charge 10% extra if they first payment wasn’t completed but they converted users with their auto email follow-ups. It’s called “Checkout recovery” — user opened email, clicked on the link and made a payment. But seems like you can turn it off
I would suggest to do the math and calculate how much it will total cost you for all 3 solutions:
1. Stripe with auto VATT MOSS service
You can play around with different amount of transactions and prices.
Here is calculator spreadsheet for you: Make a copy
So you can make a decision consciously based on data.
Keep us updated which solution you will choose. I think a lot of people here have the same problem.
This was super helpful btw. In the end I picked Paddle.
If you don't want to handle tax, then go with Paddle although it will cost a bit more than Stripe.
It sells under the brand "Paddle" so you don't have to register your own company.
With Stripe, you need to handle tax yourself. But you'll save some money :)
I also got this response on Twitter: twitter.com/rienswagerman/sta…
Seems that you can also let Stripe do VAT.
I try to implement Paddle for my product and found the documentation quality pretty bad compared to Stripe ... They also seem to focus more on software licence and not really on SaaS but I might be wrong.
Btw does anyone know how wip.chat handles VAT? I don't see any VAT mentioned in the bill.
Since we're based in Singapore, we don't need to charge you any VAT hence it not being on the receipt.
Thanks for the info!
This is also my problem - documentation of Paddle really sucks compared to Stripe
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