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Santhia Roo

Santhia Roo

@santhiaroo

Documenting my journey in building a online design services for startups
5
Remote
Joined October 2022

Generally support (chat and email), tooltips; now I start testing an onboarding email series that includes welcome chat, guides, and follow up emails.

I use Intercom for general announcements like product updates, as I don't think the importance of using Mailchimp if Intercom gives me the same ability.

I guess you already used Intercom for other use cases as well then? (Guessing support)

Generally support (chat and email), tooltips; now I start testing an onboarding email series that includes welcome chat, guides, and follow up emails.