Thanks Alex. A free trial might indeed be the best approach. I'm already experimenting with his using "invites" active members can give away. They allow your friends/etc to try out WIP free of charge for a certain time period.
I could give away similar invites when sending a cold email.
With regards to doubt about the value of WIP: I stand behind the pricing, but I think it's the type of product you need to experience before you truly understand the value.
So yeah the free trial approach might be a really good compromise.
I'm already experimenting with his using "invites" active members can give away. They allow your friends/etc to try out WIP free of charge for a certain time period.
That’s a good reminder. I actually noticed that and I still have one invite left. Let’s see who I want to invite.
With regards to doubt about the value of WIP: I stand behind the pricing
I’m glad to hear that :)
but I think it's the type of product you need to experience before you truly understand the value.
Indeed it is.
Thanks for sharing your thoughts Maxim.
I agree someone willing to commit is a better fit for the community than someone unwilling to pay.
If an "influencer" with a large following would reach out asking for a free membership, I would be inclined to say no. They can just pay like everyone else.
But let's say I come across a really talented maker on Hacker News, and they aren't familiar with WIP yet. I think it's way more likely they try WIP if doesn't cost them anything. A message "hey I love you work, signup for my paid community" just seems like spam.
I wonder if long-term inviting some makers like that, would result in an even more vibrant community, ultimately being better for everyone. And those members who initially signed up for free, might end up upgrading to a paid subscription later. (e.g. many early WIP members who got access for free decided to pay anyway, to support WIP).
I'll give it some more thought. Perhaps there's a way in-between as well (free 1-year try-out trial, etc)
Actually, I changed my mind! :D (Although I still stay by my original statement fundamentally).
I think you should go and try it. Invite 5 people you'd like to join and offer a free membership. However, also invite 5 people from Hacker News just asking to join paid. Then have a comparison / evaluate the results as far as possible.
Where I still strongly disagree is, that offering a paid membership sounds like spam or makes you sound / feel "disingenuous". It's not about what you offer, it's about how you offer it. Try something like the following:
"Hey John, I admire your most recent project, "XYZ". Because you're rocking as a maker so much, I'd like you to know about WIP, a project of my own. A community of makers with a very active and supporting Telegram group.
Great indie hackers like Arnold and Tim already use the community daily. Access is paid though, and as much as I'd love to offer you a free membership (mainly because I believe it would make this message sound less spammy), I can't do it because I feel it would be unfair in regards to the paid members.
I would love to see you around, thanks!"
For me personally, that's more than enough sincere touch to view it as a genuine message.
Love that. Calling it out like that does indeed make it seem much more authentic 🙌
Thanks for sharing that Alexander. Hearing these opinions is exactly why I asked the question.
What do you think about makers who would have not joined otherwise? Not because they don't want to pay, but simply because they might not have known about WIP at all, if it wasn't for me inviting them?
I guess that's really the reason I'd consider giving a free membership. I might come across a maker on Twitter, Hacker News, etc, I'd really think would be a valuable addition to WIP, but just telling them "hey sign up for WIP for $20 per month" wouldn't be the same.
With pleasure, Marc.
What do you think about makers who would have not joined otherwise? Not because they don't want to pay, but simply because they might not have known about WIP at all, if it wasn't for me inviting them?
That’s a good question, and it’s actually two things:
- Learning about WIP (first or early contact)
- Joining WIP (having had multiple contacts ending up in the sale)
In copywriting, the term that I’m aware of for that is market awareness (or customer’s journey), and it’s ultimately a sales (funnel) question.
You would talk differently to a number 1 audience because they don’t know about WIP and you want them to know about WIP. There’s no sale yet because - as you said - they’re a „cold” audience and "hey sign up for WIP for $20 per month" wouldn’t work. They need more warm-up, more contacts, and more trust-building.
(I also learned that even if something is for free you still need to sell them on that. It can be almost as hard as selling things that have a price tag.)
Your job as a salesman of WIP (among other duties, course) is to make it obvious for them that the value they get out of WIP is a multiple of 240 USD (annually speaking). If you do that, paying will be a no-brainer for them.
Once they’ve reached that point, then "hey sign up for WIP for $20 per month" would actually work because they (the number 2 audience) been waiting for you to send that message.
BUT: And I think I heard that before in some WIP conversation where someone said that WIP could offer a 14-day or even 30-day trial period to actually see WIP in action. Me, as a paying customer, I would consider that to be fair and probably the best compromise between respecting your early customer’s loyalty and wanting to attract new (great) people.
Because look (and again that’s just my humble opinion), why would you devalue or give a 100 % discount on your product when it actually has a price tag? It can have this slightly desperate connotation and I prefer to buy from someone who is convinced about the value of their product and not in doubt about it. So maybe there are (unexpressed) doubts that you have about WIP and what value it can provide (even to those „influencers” who are just regular people like you and me but with more eyeballs on them; that’s it.)
I hope it helps.
Cheers,
-Alex
Thanks Alex. A free trial might indeed be the best approach. I'm already experimenting with his using "invites" active members can give away. They allow your friends/etc to try out WIP free of charge for a certain time period.
I could give away similar invites when sending a cold email.
With regards to doubt about the value of WIP: I stand behind the pricing, but I think it's the type of product you need to experience before you truly understand the value.
So yeah the free trial approach might be a really good compromise.
I'm already experimenting with his using "invites" active members can give away. They allow your friends/etc to try out WIP free of charge for a certain time period.
That’s a good reminder. I actually noticed that and I still have one invite left. Let’s see who I want to invite.
With regards to doubt about the value of WIP: I stand behind the pricing
I’m glad to hear that :)
but I think it's the type of product you need to experience before you truly understand the value.
Indeed it is.
One idea I've been thinking about is the idea of Reddit Gold. Perhaps every (paying) member could gift a month of free membership to someone else, every month. Then members who are specifically helpful, could earn enough free months to basically have a free membership forever.
And people who don't want or can afford $20/mo on a recurring basis could still pay $20 for the first month and aim to earn free months from there on out.
Of course I'd need to consider how this would change the dynamics of the community, revenue numbers, ways to prevent cheating, etc. But it's an interesting concept.
I was indeed also thinking about non-influential makers who are working on really cool stuff, but are just not likely to join WIP by themselves.
- I like the concept. I've seen it a lot for newsletters ("subscribe and get my free ebook"), but not really for getting Twitter followers or YouTube subscribers. Makes a lot of sense though.
- Personally I don't have any files to give away. I might be able to write some content I'd put behind a "follower gate", but don't want to go through the trouble of having to create a PDF with nice markup, etc. I wonder if other content creators feel the same. For example as YouTuber might decide to upload an unlisted video, and only make it accessible if people subscribe.
- It wasn't clear from the homepage what happens if someone is already following/subscribed. Is the download only available to new followers, or anyone?
- I'd change "CreatorsGate allows you to trade your awesome files for social media follows" to be more focused on the value you provide: "growing your reach". So something like "Grow your following by …"
- The screenshot was a bit unclear to me. I wasn't sure what I was looking at. Maybe crop it so, it focuses on the important part?
- Because the screenshot didn't make much sense, I missed a demo.
- There's quite a lot of text on the page and it's not very readable. The lines are too long. I'd stick with around 8-10 words per line.
- I'd like to see some case studies. Ideally with graphs. What results can I expect. Etc. Some live examples would be useful too.
You just gave me some good ideas.
A) To tackle the issue of writing nice PDFs & eBooks. I'm going to make a simple tool that helps make good looking documents. It can help with the process and also drive traffic to the main offering.
B) I'm in the process of making my own eBook tutorial on working with serverless functions and building a paywall. Will release this on CreatorsGate, and also record the whole process as a demo for the landing page.
Thanks for the feedback, really helped a lot!
ScreenFlow is probably the best tool for the job, but it comes at a price.
If you want something free, I'd just go with macOS' built-in functionality. So that's either QuickTime (File > New Screen Recording), or Screenshot.app (Cmd+Shift+4). You can edit the movie using iMovie.
Love that. Calling it out like that does indeed make it seem much more authentic 🙌
I just figured, you could also append that refunds are not a problem, if they don't like it. That also takes away some of the financial weight to the message.