Yes to those who reached out on email, however they are the disproportionate ones who didn’t churn, and of the few who did getting a response has been tricky.
Sounds like they reached out? You gotta try and talk to the people who churned. Maybe sent an automated poll with fixed options to choose from. But talking to them would be best imho
Yh, think I'll add an email style login so I'll have the ability to reach to people have churned and have a chance at open feedback. My only concern is then users will likely expect their data backed up and stored in the cloud which the app is not setup at all to do right now.
Hm, maybe something like crisp is an alternative? Depending on the traction you have, maybe a log in is the best next step anyhow.
Thank you for taking a look ! A bit of sunk cost on my end to not easily let go of all the scrollytelling 😅. And, can see it is quite hard to skim when scrolling fast. I tried to pace the foreground text and background app images/video so the intended bit is visible.
yep, agree on this - honestly the response in the blog post was quite compelling, and think it should be on the landing page.
Yh, think I'll add an email style login so I'll have the ability to reach to people have churned and have a chance at open feedback. My only concern is then users will likely expect their data backed up and stored in the cloud which the app is not setup at all to do right now.
Hm, maybe something like crisp is an alternative? Depending on the traction you have, maybe a log in is the best next step anyhow.