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Watchdog

Watchdog

#watchdog

Watchdog's AI enforces your community's rules and answers your members' questions so you don't have to. Supports Crisp, Telegram, Discord, Reddit, and X communities.
Launched May 4, 2024
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Add logging to see why Crisp is sometimes sending payloads that don't get routed properly even though I only have one event type checked and it's definitely set up for routing #watchdog
Switch Crisp integration to use the webhooks flow because there's some weird behavior where if you use websockets, it won't send events from new websites until you restart/redeploy your app 🤦‍♂️ #watchdog
See google cloud bill go absolutely nuts because (I think) Gemini got a silent model update and started reasoning for way too long per request + ask Google to investigate wtf is going on #watchdog
Rework "solution" section and have it use text left image right just like the "dashboard" section for hopefully better readability after I got feedback that it was hard to read. Left = before, right = after. #watchdog
meeting with crypto exchange founder #watchdog
Add disclaimer before each message because a customer complained that the bot wasn't transparent enough that it was an AI responding to the question #watchdog
Fix bug where already deleted Discord messages would throw an error upon the bot attempting to delete them #watchdog
Fix customer's rules for him because he was using weird wording that was too generic and wasn't properly targeting scammers #watchdog
Try offering half interested customer who canceled trial but is still expressing some interest a discount code to sweeten the deal and hopefully close the sale #watchdog
Email trial customer who canceled right before they were about to be charged for their subscription for the first time and asked what happened #watchdog
See Watchdog automatically fielding questions from new members in a customer's community 🤩 #watchdog
Customer support #watchdog
Fix bug where /watchdog_settings would not function due to a race condition #watchdog
Fix security vulnerability where an attacker could have enabled/disabled watchdog if they were an admin but lacking permissions (no one exploited yet but I caught it myself) #watchdog
Ship "delete join messages" feature because a new customer wanted to clean up the "Username has joined via invite link" spam in his group #watchdog
Ship smarter Q&A functionality - bot now updates its knowledge whenever an admin answers a new question in the chat: x.com/ben_makes_stuff/status/… and www.linkedin.com/feed/update/… #watchdog
Fix longstanding bug where Q&A would not work if no rules were added to the community, and enable Q&A for reddit communities because I realized I missed adding the impl just for reddit #watchdog
Fix AI model false positive for new customer #watchdog
Get 2 new trial customers at $59 and $29 for #watchdog - seems like launching #downloadpage has helped my main product as well!
Get new trial customer signup (totally cold lead, just viewed the landing page and converted) at $59/mo after a couple months of basically no new customers! Feels good to be back in the (potential, if they convert to a paid customer) MRR growth zone #watchdog
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