Handle new scam where scammers forward a message containing telegram "reply markup" buttons which look super legit. Now extracting the button text and link out of the button so the AI model can properly analyze the message ✅ #watchdog

Solve customer support issue where a customer accidentally checked "dry run" on one of their most important rules then wondered why the bot wasn't doing anything 😄 #watchdog

Fix bug on Telegram where messages from admins would fail to enforce punishments because admins can't be muted for example #watchdog

Fix false positive with X posts because if someone includes an image in the post, X appends it to the message text -> causes false positives when customers have rules about disallowing external links 🤦‍♂️ #watchdog

Ship feature allowing customers to add images to their test cases (also for me, so I can help debug rule wording fast): x.com/ben_makes_stuff/status/… #watchdog

Send trial ending email to new customers who are about to convert (🤞) because I'd rather them not pay if they're not finding value out of the product #watchdog

Do 10 more cold Discord DMs and get one positive reply from an AI company, seems the founder will check out #watchdog when he gets back to his office @marc your cold email strategy of showing value first (finding examples of spam before asking if they're interested in the solution) is working really well, thanks for that

Include admin usernames tagged with @ to make alerts easier to review #watchdog

Make AI ad with JFK with Sora 2 for #watchdog x.com/ben_makes_stuff/status/…

customer support #watchdog

Ship template variables for welcome messages after a new customer asked for it #watchdog

Get great feedback from rando I convinced to start a trial as he immediately saw it removing scam posts from his group, bag probably secured #watchdog

Convince random person to sign up for a trial (+$29 MRR hopefully!) #watchdog

Clean up database and sync all stripe customer IDs with users in my database so that people can more easily access the billing portal #watchdog

Automate redirecting the user to the billing portal when they click on billing to reduce a step (because a customer got confused and put in the wrong email, could not download invoices) #watchdog

Prep for enterprise sales call #watchdog

Update rule wording for a customer because they got hit with a "definitely real elon musk" financial scam that wasn't caught previously, now it is #watchdog

Convert error log to fmt.Errorf() to avoid getting paged at 3 AM when the bot is in the process of retrying errors (and this one is not necessarily fatal at that time) #watchdog

Fix crisp integration to ignore some new types of bot messages that got added recently #watchdog

Email latest annual plan customer and ask them if they want to chat for a few minutes so I can figure out why they signed up and paid for a year out of nowhere and if there's anything I can do to help support them #watchdog