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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Troubleshoot another enterprise client support request. Collect stats and realize past 30 days there was only one real issue on our side out of 10 claimed 
#retently
PostHog cross-subdomain identity bridge across all four web surfaces (WordPress + retently-nextjs + legacy webapp + com.retently.app #retently
Deployed a round of link & kiosk survey fixes — kiosk email drop on reset, silently-ignored URL attributes, captcha lockouts — plus a session heartbeat, a configurable resume window, and the kiosk "thank you" countdown on by default. #retently
Added a runbook for optimizing customer search with lowercased prefix-search fields, MongoDB indexes, migration/backfill steps, rollout risks, rollback, and verification. #retently