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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Email / Slack / MS Teams response alerts now build their "Attributes" line from the per-response snapshot stored on the feedback record, not from the live contact read at render time 
#retently
CSV imports: Added safer default sending limits and an extra confirmation step before large manual survey sends to help prevent accidental high-volume deliveries. #retently
Highlighted elevated email bounce rates with warning/critical color indicators for quicker deliverability monitoring. #retently
Mandrill async bounces now persist to the survey/outbox record: per-campaign /outbox "Bounce Rate" no longer under-reports #retently
