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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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investigate eu e-invoicing new regulation shit after Belgian customers start complaining that our #crisp invoices are not compliant to their new e-invoicing national requirements now in force since Jan 2026, and it's probably 2 days of work — EU gave us GDPR, PSD2, AI Act and now digital invoices, they just can't stop building regulations and slowing us down and forgot we're competing with the world and the whole world is laxer
Update stuff in chatbox, app, backend #crisp
finish merging a shitton of merge request for #crisp from @eliott for new products coming out very soon
optimize critical path in #crisp chatbox websocket server, cause we can save A TON of CPU cycles at our scale if we batch everything in a single Redis BATCH command
Improve email / phone request logic in #crisp new chatbox
Allow developer tokens to access #crisp inboxes
Late night work on #crisp new chatbox design improvements
Late night work on #crisp
finish implementing a #crisp backend feature allowing plugins to know about a website plan subscription, and when this plan changes in real time
Various changes on #crisp for upcoming new product
add a way for #crisp plugins to quickly know about the current plan subscription of a #crisp website bound to them so that they can tier features based on #crisp subscription (used for our official plugins)
Tweak some stuff on CRM in #crisp app
fix issues on new #crisp chatbox knowledge base results keyboard navigation
finish new #crisp chatbox knowledge base navigation layout
late night #crisp coding session in cool home office
smell outside diesel pollution and cigarette smoke from inside of #crisp offices even with closed windows, old european buildings next to roads not good for air quality, no wonder why I have constant brain fog when I'm in the city 😂
sync all #crisp backups to doomsday NAS disk for bi-yearly secondary backup
finish new #crisp chatbox dark mode, with an opt-in mode to auto-detect user preference based on web browser color mode
work on new #crisp chatbox dark mode, so sexy
deploy obese nuxt website to fix infinite paging issue causing nuxt nitro disk cache filling up 20GB and hanging Linux system at 100% disk usage on #crisp infra
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