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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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continue reviewing new #crisp analytics based on clickhouse
Finish new helpdesk UI review and send all my feedback #crisp
start working on merging #crisp analytics v3 feature
Review new helpdesk UI #crisp
Continue reviewing MRs #crisp
re-create all kubernetes persistent volumes for #crisp enrichment api + #mirage databases, after finding out that they got created with a reclaim policy of delete instead of retain, putting the data at risk on the long term — TLDR if you use K8S always suffix the block storage class with -retain if your cloud provider supports it and if you don't want the data to disappear with a mistake
coffee late morning to chill down after intense 14 hours a day migration to kubernetes of #crisp service for the last 3 days
finish migrating #crisp enrichment api to k8s
almost finish moving #crisp enrichment api to k8s
start moving small #crisp enrichment api from traditionally managed vps to infra as code on kubernetes to progressively reduce server mess
Continue reviewing all MRs on #crisp app
fix #crisp prompts to #mirage since Llama 3.1 update broke JSON Schema constraints to extract questions from conversation messages
Review merge requests #crisp
Back on track, implement last fancy features for new #crisp editor like URL paste and state restoration
Work on nodes insertion in text editor, for example for mentions #crisp
polish last things related to #crisp inbox feature
monitor #crisp inbox feature backend deployment
Review and approve new third party plugin for #crisp
finalize review of #crisp inbox feature, time to create some indexes in the production database!
hard-test new #crisp inbox feature
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