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Crisp
Crisp
#crisp
One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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fix 10 years old issues in unmaintained NodeJS library to talk to SpamAssassin, powering
#crisp email antispam and realize it's full of edge cases that were not considered, resulting in tons of tiny bugs
continue iterating on
#crisp constellation rust async migration since some libraries are not compatible
deprecate
#crisp summarization service api route, since it has been moved into a new generic extraction api route
deploy new
#crisp security features: when you delete your website, we schedule the actual deletion up to a maximum of 72h (based on how old the website is) and notify all website owner users over email. this prevents hacked accounts deletions and human mistakes.
permanently fix
#crisp dos on our inbound email system, was due to a ReDOS in a 3rd party library we use