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Crisp

Crisp

#crisp

One customer support platform to delight your teams and customers. Used by 1/2M people worldwide.
Launched June 15, 2015
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merge 15 #crisp PRs this morning and yesterday, feeling drained, need to get back to creative work
Fiddle with Posthog to explore some of our data #crisp
Monitor onboarding funnel conversion #crisp
process #crisp MRs
finish #crisp message triage rule management api + interface
implement #crisp triage rules api in #crisp app
Add this card in conversations list, in case some stuff is not setup #crisp
finish static integration of #crisp upcoming message triage feature
integrate upcoming #crisp feature: automatic messages triage rulesets
get published in a podcast about #crisp story (FR): podcast.ausha.co/l-epopee-de/…
Continue iterating on new setup flow in #crisp app
Fix missing redirection bug in new onboarding #crisp
Finish installing new worktop in #crisp kitchen, with new induction hob and easy-to-access outlet
design new #crisp feature to block & sort all routed messages, pretty much like Cloudflare WAF/Rulesets but for customer support
Different kind of work this afternoon. Now waiting for new induction hob, silicon seal and hole saw #crisp
deploy new section in #crisp to manage email delivery settings
include #crisp dedicated email ip feature in our higher subscription
Plan next steps on #crisp, review and merge stuff
implement a sigmoid-based function to ponderate #crisp emailing reputation negatively as your spam rate increases (as seen by #crisp custom trained anti-spam SLM). Spammers/scammers will VERY quickly get to 0% reputation and get blocked.
report spammy websites in #crisp emailing systems and lower their sending reputation score as they send more and more spams
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