finish implementing #crisp knowledge base model changes

implement first API routes for new #crisp KB admin

Sync with designer, cleanup backlog a little #crisp

Finish plugging upcoming AI feature in #crisp app

update all #crisp payment methods to support EU e-invoicing directive, sucking 3 days out of my time (1% of 1y) for EU compliance shit

design new #crisp knowledge base feature settings

Review designs #crisp

design light mode variant of new #crisp product design

resume work on Sketch design for new #crisp product revamp

Benchmark bunch of AI models, since I've been using Opus 4.5 since a long time now, and wonder if most recent models are really that better #crisp

Deploy new batch API routes #crisp

improve UX for new #crisp MCP server

release #crisp MCP server to expose #crisp REST API functionality for AI Agents

Improve batch selection in #crisp inbox

Improve multi-select to handle some edge cases #crisp

Add new tracking system to have unique analytics events in #crisp app

perform emergency migration of 2x #crisp rabbitmq servers running on DigitalOcean sluggish Intel Premium CPUs to AMD CPUs that are MUCH faster — cause we had a network partition of the Rabbit cluster this morning which is unrecoverable w/o manual intervention

watch copy of legacy enriched avatars to #crisp S3 almost complete in 1 night for migration out of Enrich.email

cleanup special monitoring code for #crisp HTTP API cause recurring downtime is now finally fixed yay!

start new designs for #crisp product revamp