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The apps I have seen that do this would do a 7-14 day trial with the features from the paid version, and after the trial is done, users are automatically converted to the free plan.

I would have all users be onboarded on this Full featured free trial (even if they sign up to the free version only) -- that way, you get the chance to get them used to the paid features, and hopefully convert a good portion of them.

Thanks for your answer!

I decided to remove the free tier, reasons:

  • The free tier has nearly all the features, users can test correctly the app
  • The paid plans are an open door to abuse the system and use lots of resources

Yes, I second this. However, please, for the love of god, don’t enable trial plans automatically for users — make enabling it manual. Sometimes I wanted to create an account, learn the dashboard, a tool, etc, and then start using the trial plan to the fullest when I’m ready. It’s a hassle to DM devs to ask them to extend a trial plan or remove my account, so I can start over.

I do not know any stats, maybe enabling trial plan right away is a good solution for better engagement, but it’s not good UX in my humble opinion.

Yes, I second this. However, please, for the love of god, don’t enable trial plans automatically for users — make enabling it manual. Sometimes I wanted to create an account, learn the dashboard, a tool, etc, and then start using the trial plan to the fullest when I’m ready. It’s a hassle to DM devs to ask them to extend a trial plan or remove my account, so I can start over.

I do not know any stats, maybe enabling trial plan right away is a good solution for better engagement, but it’s not good UX in my humble opinion.

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