Yes, I second this. However, please, for the love of god, don’t enable trial plans automatically for users — make enabling it manual. Sometimes I wanted to create an account, learn the dashboard, a tool, etc, and then start using the trial plan to the fullest when I’m ready. It’s a hassle to DM devs to ask them to extend a trial plan or remove my account, so I can start over.
I do not know any stats, maybe enabling trial plan right away is a good solution for better engagement, but it’s not good UX in my humble opinion.
Yes, I second this. However, please, for the love of god, don’t enable trial plans automatically for users — make enabling it manual. Sometimes I wanted to create an account, learn the dashboard, a tool, etc, and then start using the trial plan to the fullest when I’m ready. It’s a hassle to DM devs to ask them to extend a trial plan or remove my account, so I can start over.
I do not know any stats, maybe enabling trial plan right away is a good solution for better engagement, but it’s not good UX in my humble opinion.