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Imran Khan
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I didn't have a free trial earlier, so many people signed up but didn't pay. To improve the conversion I made the free trial, but I guess it's only those who don't want to pay, who start a free trial on the highest plan thinking they will create all videos before the trial ends. Each video creation costs me money, so I set the limit to 10 videos for free trials irrespective of the selected tier. Some see 10 videos limit and don't even create 10 videos maybe thinking their strategy failed.

I guess, there's no point in losing money. But I still don't want to feel regret about not letting users try before paying and hence losing out on customers. I guess I'll set the $1 trial, so the trial starts only if the card successfully makes a $1 payment. Will do this for a couple of weeks and see.

I checked people are using different cards from different banks, except for 3 accounts that use the same cc of Adam Bino which is not their name. Mostly these are debit cards, but there are also CC that fail. Stripe reports normal risk and no theft for these cards.

I guess for debit/prepaid cards I can turn off accepting payments in Stripe? For credit cards maybe I can start charging $1 at the start of the free trial to filter fake/stolen cards.

It's surprising to me that Stripe still has loopholes.

I had already setup my IEC code.

I was checking this IEC thing earlier today and understood that it's not required for services, and this is just for physical products. I can see you are offering AI services. Do you still have to set up IEC?

If yes, and if it's not too much trouble, would you be able to share the steps? I'm planning to apply next month. I am offering writing services.

Thank you.

They say it only applies to physical products but don't approve your account for international payments without it, at least in my case.

It's easy to apply for it, there's an online form and you get it almost immediately or within 1 week I guess. Given you only apply for services export IEC.

Applied and got the EIC immediately. I thought this was a big task and kept it on hold. Thank you for the information.

same for me. I kept putting it off for months but got it in one day and felt like a fool.

Thanks! A couple of batches have been sent. Soon everyone will be covered.

Thanks! That's a great story. I'll borrow the idea of sending hand written notes!

Thanks for the recommendation. Yes, I'll work on setting up an email sequence. I'll also be experimenting a bit with price to understand better and get some metrics. Possibly this leads to something!

To test out if it's a price issue I have doubled the usage quotas on aivideo.to. Now all pricing tiers offer twice the number of videos as before.

Will test these out for 4 days and see if this converts better. Otherwise will go back to previous prices and focus on other params.

before:
10 videos -> $50
50 videos -> $250
100 videos -> $400

now:
20 videos -> $50
100 videos -> $250
200 videos -> $400

Also, to give the users an experience of the product, I have started to send a welcome email that offers a free video but needs them to reply back for it to gauge their intent. I'll see for 1 week what results this brings in.

Thanks! I checked them out. I decided to go with Trackdesk as they have a free plan until $5k in affiliate revenue so no upfront costs. They also install in Stripe.

Awesome! That sounds like a great fit for you :)

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