Diego Cortez
@dialnco
Hi Pim!!
"We get very good reviews and check for customer feedback really often and we score high all across the board."
How do you measure customer feedback??
I have this project idea on my to-dos precisely for this case; the flow is as follows (for you to copy!):
- create a customer feedback survey (you could use google forms or any other provider) (ask for email!!)
- Make a QR code out of the survey link
- Make stickers with this QR code.
- Each time you get an order from UberEats or any other, you place your sticker on the order package; the sticker should also say something like "Answer survey for x% next order" or something along this lines.
- Now, you are trying to capture and hopefully get a database of your customers from other apps.
- Now is your opportunity to offer free drinks, discounts, etc., and invite them to your location or bring them back to your website/custom delivery.
It's not easy, but it's a start. The best of lucks!!!
I used Firstbase (www.firstbase.io/) for my LLC. I'm from Chile (South America), so I don't really know specifics about the EU tax situation. But if you need to open an LLC, I would compare it with Stripe Atlas. I remember it was a lot easier to set up the process, banking situation, etc, compared to Stripe Atlas at the moment (and cheaper)
Tip: regarding income and taxation, you can use your company bank and credit card, and spend your company's money, so you don't "pay yourself" or make any transaction to yourself that could count as income for your EU income/tax details. Of course, that only applies when you are starting, or if there isn't that much company income.
But yeah, taxation is always tricky
Gracias Diego 😀