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- Go customer office restart server ✅ #enocpop
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- go customer office for server shutdown and proceed with suitable backups ✅ #enocpop
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- got called to customer office to do emergency reboot ✅ #enocpop
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Turn servers back on at customer’s #enocpop
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- restart server ✅ #enocpop
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- fix sudden customer reported possible data/calculation fault ✅/ #enocpop
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- reboot server ✅ #enocpop
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- tried to access database server remotely and failed ✅ #enocpop
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- tried to access database server remotely and failed ✅ #enocpop
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- attend customer's customer meeting ✅ #enocpop
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- diagnose a production issue ✅ #enocpop
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- follow up on repeat incident abt out of order acceptance paper printing because it is customer's customer fault ✅ #enocpop
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- work on restarting the server after the UPS ✅ #enocpop
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- day 3/10 test of server hang ✅ #enocpop
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#enocpop 🇸🇬📬 - regain customer laptop access ✅
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- emergency visit customer to see if email issue can be resolved. final decision is to choose to build separate feature to bypass using their internal email ✅ #enocpop
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- shutdown server at 10am and then restart by 5pm ✅ #enocpop
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#enocpop 🇸🇬📬 - emergency server reboot ✅ - backup ✅
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#enocpop 🇸🇬📬 - emergency server reboot ✅ - backup ✅
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- fix the customer bug complaint about faulty quotation form ✅ #enocpop
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