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Retently

Retently

#retently

Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Added a userId field to the impersonate model schema, allowing for optional impersonation of specific account users. #retently
Deployed the new nestjs sync-token-validator worker to sync01.retently.com, enabling proactive oauth token validation/refresh (hubspot, gorgias, pipedrive, salesforce) alongside the legacy php worker via pm2. #retently
Disabled Campaign Scope Filtering Due to BSONTypeError in Digests #retently
TokenDB Cache TTL Fix and Token Expiration Tracking (com.retently.tokendb) #retently
Processed CRM tasks #retently
Troubleshooting our Zapier integration #retently
Fixed a chargebee webhook race condition that could overwrite plan upgrades when payment and subscription events arrived simultaneously, and added handling for subscription_scheduled_changes_removed so removed scheduled changes don’t leave stale scheduledPlanId values. #retently
Sent w9 to US customers #retently
Team invite link copy added with auto-regenerated tokens for pending members, enabling non-email onboarding paths and tracking invite completion method and email verification status #retently
Chargebee Webhook V2 Migration - Invoice Events and MRR Extraction #retently
Submitted form for a company developer account with Apple #retently
Solved and created unit tests for edge case bug reported by customer in public API #retently
Unified AI Topics Analysis Reasoning into Single Paragraph #retently
Deployed to dev a new domain & email suppression feature #retently
Fixed Billing Page Not Displaying Custom Chargebee Pricing for Monthly Plans #retently
Deployed 4 major features: migrated campaign webhook delivery to com.retently.export (bull/redis queue + rabbitmq results + webhook health retries/status), upgraded hubspot integration to crm api v3, enabled export-side integration health reporting to webapp health api with s3 audit logs, and completed single+bulk feedback re-export with export history and rate-limited batch processing. #retently
Fixed Account Rate Limit Race Condition Causing Unhandled Rejections #retently
Fixed Topics Page Showing Stale Data for Default Comparison Period #retently
Closed CRM tasks using CC agent #retently
Keep cleaning up the Trello cards #retently
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