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Retently
Retently
#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
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Published an article about a bunch of competitors beign acquired and shutdown and large players shakeout www.retently.com/blog/smb-cx-… 
#retently
Sync Integrations: Row Kebab with Disconnect + Status Refresh, Reconnect-State Convergence #retently
Support notification emails (domain added, slug changed, domain exists) now prefix the subject with [Staff] #retently
Enabled the Trends page to open matching survey responses in the new feedback overlay, with shared filter mapping, accurate date handling, and analytics tracking. #retently
Improved Zabbix monitoring to detect PM2 crash loops and Nginx server errors much earlier across the infrastructure #retently
Resurrect the youtube channel to post new studies www.youtube.com/@retently and cry over our 9 year old videos such as www.youtube.com/watch?v=-BGlr… #retently
Have Claude cut and orchestrate the whole video setup for this customer studay I only fed it the call recording: www.retently.com/customers/ma… #retently
Research new EU stupidity - Both France and Italy now treat the email open-tracking pixel as a cookie-equivalent (ePrivacy Art. 5(3) "access to terminal equipment"): **prior opt-in consent required**
for recipients in those countries. #retently