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Greg Raileanu
PRO
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
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Greg Raileanu
PRO
@GregRay42
Ideating a content dashboard #retently
Wireframe of a content dashboard featuring a top navigation bar, main dashboard metrics, charts, and content sections.
Greg Raileanu
PRO
@GregRay42
Daily CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Import/manual send now throttles duplicate surveys by default #retently
Greg Raileanu
PRO
@GregRay42
Product catalog foundation for ecommerce accounts #retently
Greg Raileanu
PRO
@GregRay42
Topic page: give the movers widget rows to click, and make every entry point say where it came from #retently
Greg Raileanu
PRO
@GregRay42
Slack status picker keeps the chosen status visible + `response_status` webhook merge field #retently
Greg Raileanu
PRO
@GregRay42
Daily CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Demo call & customer support #retently
Greg Raileanu
PRO
@GregRay42
12 new property management articles drafts #retently
Greg Raileanu
PRO
@GregRay42
Resubscribe no longer re-enables Mandrill-bounced contacts #retently
Greg Raileanu
PRO
@GregRay42
Mandrill webhook signature verification: observe-only pass, then enforce #retently
Greg Raileanu
PRO
@GregRay42
Blog ICP Recategorization and Topic Taxonomy #retently
Chart displaying retently.com blog's topic taxonomy with categories and related terms for recategorizing blog content.
Greg Raileanu
PRO
@GregRay42
Secured service-to-service endpoints #retently
Greg Raileanu
PRO
@GregRay42
Contacts CSV export now reports suppression, bounces, and opt-out provenance #retently
Greg Raileanu
PRO
@GregRay42
Survey skip link: measure comments lost to the skip form #retently
Greg Raileanu
PRO
@GregRay42
Email template editor: the skip link stops wrapping, and the email channel gets a preview #retently
Greg Raileanu
PRO
@GregRay42
Fix public API `isEmailDeliverable` reported every contact as deliverable #retently
Greg Raileanu
PRO
@GregRay42
Fixed Microsoft 365 mailbox connect and added a tenant admin-approval path, repaired the MS Teams alert channel's crashes, runaway poller and open redirect, and added failure telemetry plus a DNS fingerprint to sender domain verification so silent unverifies are diagnosable #retently
Greg Raileanu
PRO
@GregRay42
Cleaning up the admin proformas/invoices UI in com.retently.core #retently
Greg Raileanu
PRO
@GregRay42
Microsoft 365 Email Connect - Admin Consent Flow and OAuth Error Surfacing #retently
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