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Greg Raileanu
PRO
🌶 787
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🙋 Customer Support
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 Retently

Retently

#retently
Measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn detractors into promoters.
retently.com
Done1.2K Posts Media Stats Followers
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Greg Raileanu
PRO
@GregRay42
Campaign Embed Feature Key Rename + Plan Grant Backfill #retently
Greg Raileanu
PRO
@GregRay42
Deployed all inline rename to embed in all repos and occurences #retently
Greg Raileanu
PRO
@GregRay42
Added MCP usage to Admin usage UI #retently
Screenshot of a Retently Admin Logs interface showing entries with MCP usage details.
Greg Raileanu
PRO
@GregRay42
Digest archive: show periods that produced no digest, and tell idle apart from failed #retently
Greg Raileanu
PRO
@GregRay42
Fix API documentation on website #retently
Greg Raileanu
PRO
@GregRay42
Deployed the timezone control for the per-campaign feedback export #retently
Greg Raileanu
PRO
@GregRay42
Daily CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Weekly planning #retently
Greg Raileanu
PRO
@GregRay42
Campaign Schedule Page — Consistent Section Heading Styles #retently
Greg Raileanu
PRO
@GregRay42
Credit-pack flag on the billing-transactions ledger #retently
Greg Raileanu
PRO
@GregRay42
Troubleshoot customer campaign #retently
Greg Raileanu
PRO
@GregRay42
Started the pipeline for 10 more videos #retently
Greg Raileanu
PRO
@GregRay42
Add timezone options for responses export #retently
Greg Raileanu
PRO
@GregRay42
Customer support & CRM tasks #retently
Greg Raileanu
PRO
@GregRay42
Repurposed long form video into short #retently youtube.com/shorts/2by9FFKLLo…
Greg Raileanu
PRO
@GregRay42
Completed and published the final version of the the SMB CX shutdowns article into a 7-minute explainer video youtu.be/9tA1vN1bfmE #retently
Greg Raileanu
PRO
@GregRay42
Another attempt of fully-AI video gen for the #retently channel: youtu.be/-9WHoPLH3HQ. Total cost: $2.16 ($1.82 images + $0.34 narration). Rendering was all local, $0.
Greg Raileanu
PRO
@GregRay42
Live MRR on Chargebee plan-change webhooks (stale payload MRR on upgrades) #retently
Greg Raileanu
PRO
@GregRay42
Published an article about a bunch of competitors beign acquired and shutdown and large players shakeout www.retently.com/blog/smb-cx-… #retently
Greg Raileanu
PRO
@GregRay42
Contacts bulk unsubscribe/resubscribe no longer claims success before it happened #retently
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